Service Crew member - Kuwait ( QSR )

Position: Service Crew Member Job Location: Kuwait Employment Type: Full-Time Contract Duration: 1 Year, Renewable Salary & Benefits Monthly Salary: KWD 110 Overtime: KWD 20 Food Allowance: KWD 20 Working Hours: 9 hours per day Working Days: 6 days per week Overtime: Applicable after 9 working hours Benefits Provided - Accommodation provided - Transportation provided - Visa provided - Joining air ticket provided Job Summary We are looking for friendly, hardworking, and customer-oriented Service Crew Members to support daily restaurant operations. The selected candidates will be responsible for providing good customer service, taking and serving orders, maintaining cleanliness, and supporting smooth front-of-house operations. The ideal candidate should have good communication skills, a positive attitude, and the ability to work efficiently in a fast-paced restaurant environment. Key Responsibilities - Greet customers in a polite and professional manner. - Take customer orders accurately and process them according to established procedures. - Serve food and beverages to customers promptly. - Assist customers with menu-related queries and basic requests. - Ensure orders are prepared and delivered correctly. - Maintain cleanliness and hygiene of dining areas, counters, service stations, and other assigned areas. - Clear tables and clean service areas after customers finish their meals. - Assist with setting up tables, counters, and service stations. - Handle food and beverages according to hygiene and safety standards. - Assist with packing takeaway and delivery orders when required. - Coordinate with kitchen staff to ensure timely and accurate order service. - Refill service items, condiments, napkins, and other supplies as required. - Follow proper customer service, food safety, and workplace procedures. - Report customer complaints or operational issues to the supervisor. - Support the team during busy periods and maintain efficient service. - Perform other duties assigned by the supervisor or management. Candidate Requirements - Previous experience as a Service Crew Member, Waiter/Waitress, Restaurant Crew, Food & Beverage Associate, or similar role is preferred. - Experience in a restaurant, café, fast-food outlet, hotel, catering, or similar environment will be an advantage. - Good communication and interpersonal skills. - Customer-service oriented with a polite and positive attitude. - Basic knowledge of food and beverage service. - Physically fit and comfortable standing for extended periods. - Ability to work in a fast-paced environment. - Good teamwork and coordination skills. - Willingness to work flexible shifts, weekends, and public holidays when required. - Hardworking, punctual, disciplined, and responsible. Working Environment The role involves working in a busy restaurant environment with regular interaction with customers and coordination with kitchen and service teams. Candidates should be comfortable working under pressure while maintaining professional service, cleanliness, and hygiene standards.