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Guest Service Associate | Kuwait
Kuwait City, Al Farwānīyah, Kuwait · On-site · fulltime_permanent · Hospitality
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About the role
Customer Support
Join leading hospitality group in Kuwait. We are seeking enthusiastic and guest-focused Guest Service Associates who are passionate about delivering exceptional dining experiences. If you have a friendly personality, strong communication skills, and a commitment to outstanding customer service, this is an excellent opportunity to grow your international hospitality career while working with a dynamic and professional team.
Key Responsibilities
- Welcome guests warmly, assist with seating arrangements, and ensure a positive first impression.
- Take food and beverage orders accurately and provide menu recommendations when required.
- Serve food, beverages, and desserts promptly while maintaining high service standards.
- Handle guest requests, inquiries, and concerns professionally to ensure guest satisfaction.
- Maintain cleanliness and presentation of dining areas, tables, and service stations throughout operations.
- Coordinate effectively with the kitchen and service team to ensure smooth and efficient service.
- Process bills and payments accurately while following company procedures.
- Adhere to hygiene, food safety, and service standards at all times.