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Solutions Engineer, Mid-Market
Canada · Remote · Full-time · IT
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About the role
Customer Success
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Solutions Engineer, Mid-Market based in Canada.
We are looking for a customer-focused Solutions Engineer to help mid-market organizations solve complex operational challenges through innovative technology solutions. In this role, you will partner with sales teams to understand customer needs, shape deal strategies, and deliver compelling product demonstrations that connect technical capabilities to measurable business outcomes. You will serve as a trusted advisor to both technical and business stakeholders, helping customers understand the value of integrated software and hardware solutions. Working closely with Sales, Product, Engineering, Marketing, and Customer Success, you will ensure customer insights inform product development and continuous improvement. This position offers the opportunity to influence strategic sales decisions, navigate competitive markets, and contribute directly to business growth. The role is remote within Canada, with travel expected for customer engagements and other business needs.