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Spectra force

Customer Service Representative

Sarpy County, NE, US · On-site · Contract

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About the role

Customer SupportCommunication
Job Title: Customer Service Representative Duration: 6 months (possibility to become perm)  Location: Omaha NE   Skills: ·         Written Communication ·         Critical Reasoning/Thinking ·         Strong Analytical & Problem Solving ·         Strong Work Ethic & Teamwork ·         Verbal Communication ·         Perseverance and Motivation ·         Professionalism & Interpersonal ·         Self-management & Strong Collaborator ·         Computer Literacy ·         Troubleshooting skills, either basic or advanced, depending on the role and industry.  Job Description: ·         Line of Business – CARD ·         Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires. ·         Follows up with clients to ensure that they are satisfied with the company product or service ·         Use your great verbal and written communication skills to provide assistance to our customers.  Personality Traits: ·         Focused on Quality ·         Hard Working & Maturity ·         Business Driven ·         Detail Oriented & Resourceful ·         Comfortable with Change ·         Personable & Flexibility ·         Goal Oriented & Integrity ·         Enthusiasm and Passion ·         Responsiveness ·         Patient and Empathetic Attitude Qualifications: ·         Telephone skills, familiarity with complex or multi-line phone systems ·         Data Entry ·         Active Listening ·         Attention to Detail ·         Documentation ·         Typing and Word Processing All your information will be kept confidential according to EEO guidelines.