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Customer Service Representative
Sarpy County, NE, US · On-site · Contract
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About the role
Customer SupportCommunication
Job Title: Customer Service Representative
Duration: 6 months (possibility to become perm)
Location: Omaha NE
Skills:
· Written Communication
· Critical Reasoning/Thinking
· Strong Analytical & Problem Solving
· Strong Work Ethic & Teamwork
· Verbal Communication
· Perseverance and Motivation
· Professionalism & Interpersonal
· Self-management & Strong Collaborator
· Computer Literacy
· Troubleshooting skills, either basic or advanced, depending on the role and industry.
Job Description:
· Line of Business – CARD
· Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires.
· Follows up with clients to ensure that they are satisfied with the company product or service
· Use your great verbal and written communication skills to provide assistance to our customers.
Personality Traits:
· Focused on Quality
· Hard Working & Maturity
· Business Driven
· Detail Oriented & Resourceful
· Comfortable with Change
· Personable & Flexibility
· Goal Oriented & Integrity
· Enthusiasm and Passion
· Responsiveness
· Patient and Empathetic Attitude
Qualifications:
· Telephone skills, familiarity with complex or multi-line phone systems
· Data Entry
· Active Listening
· Attention to Detail
· Documentation
· Typing and Word Processing
All your information will be kept confidential according to EEO guidelines.