Service Account Coordinator

GG Media is a growing company focused on delivering professional, reliable, and high-quality customer experiences. We believe strong communication, attentive service, and a solutions-focused mindset are essential to building lasting relationships with the people we serve. We are looking for motivated individuals who enjoy communicating with others, solving problems, and contributing to a professional, team-oriented environment.   The Service Account Coordinator will serve as an important point of contact between clients and internal teams. This role is ideal for someone who is organized, detail-oriented, comfortable managing multiple priorities, and committed to providing excellent service. You will assist with account coordination, service requests, documentation, scheduling, follow-ups, and day-to-day client communication while helping ensure that projects and service needs are handled efficiently. Responsibilities - Coordinate day-to-day activities for assigned client accounts. - Serve as a professional point of contact for client questions and service requests. - Assist with scheduling, service coordination, and account follow-ups. - Maintain accurate client records, account information, and documentation. - Track open requests and ensure timely communication throughout the service process. - Work closely with internal departments to resolve client needs efficiently. - Help identify account priorities and communicate important updates to the appropriate teams. - Support the preparation of reports, account summaries, and service documentation. - Monitor deadlines, appointments, and outstanding account tasks. - Maintain a high standard of professionalism and customer service. - Assist with resolving account concerns and escalating issues when necessary. - Contribute to improving internal processes and the overall client experience. - Strong organizational and time-management skills. - Excellent written and verbal communication skills. - Professional and customer-focused attitude. - Ability to manage multiple accounts, priorities, and deadlines. - Strong attention to detail and accuracy. - Comfortable working independently and as part of a team. - Strong problem-solving and critical-thinking skills. - Ability to maintain organized records and documentation. - Confidence communicating with clients and internal team members. - Adaptability in a fast-paced and growing work environment. - Basic proficiency with common office and business software. - Competitive salary of $50,000 – $55,000 per year. - Full-time employment. - Professional growth and advancement opportunities. - Opportunities to strengthen account management and client service skills. - Supportive and collaborative work environment. - Exposure to multiple areas of business operations and client coordination. - Opportunity to take on additional responsibilities as the company grows. - Stable position within a developing organization.