Campaign Operations Manager

At MNTN, we put our people first, full stop. This allows our company culture to be defined by our team members and their shared values, like trust, ambition, quality, radical honesty, and compassionate leadership. It’s why we all really love working for the Hardest Working Software in Television™ (and also why we were named one of Ad Age’s Best Places To Work in 2026.) We pride ourselves on bringing unrivaled performance and simplicity to Connected TV advertising. Our self-serve technology makes running TV ads as easy as search and social, helping brands drive measurable conversions, revenue, site visits, and more. You can learn more about us and everything we do by visiting https://mountain.com/. We’re committed to innovation that empowers, not replaces. At MNTN, AI is a tool for growth, enhancing efficiency while keeping a people-first approach. Our goal is to streamline workflows and drive new solutions—without compromising the human element that makes our company great. So if wanting to do more, own more, and make a bigger impact comes naturally to you, then you may be the person we're looking for to join us in our next stage of growth. At MNTN, we're looking for a Campaign Operations Manager to own the reliable execution of email and lifecycle campaigns across our go-to-market motion. You'll turn campaign briefs into launched, tested, measurable programs, managing intake, audience setup, build, QA, scheduling, deployment, and post-launch monitoring. This role adds the dedicated execution capacity our Marketing Operations team needs so urgent campaign asks do not crowd out systems improvements and longer-term automation work. You'll report to the Marketing Operations lead and work closely with Marketing, Sales, and Revenue Operations, and own campaign operations and execution. What you’ll do - Own campaign intake and execution from approved brief through audience build, configuration, QA, scheduling, launch, monitoring, and closeout. - Build email, nurture, lifecycle, and event-triggered campaigns in Inflection or related platforms, turning strategy into workflows, segmentation, suppression logic, personalization, and clear handoffs. - Set campaign calendars, service levels, cutoffs, and expedited-request rules that keep last-minute work visible and manageable. - Run thorough pre-launch QA across content, links, audiences, consent, suppression, timing, personalization, and downstream CRM behavior; monitor launches, troubleshoot issues, and coordinate fixes. - Maintain templates, checklists, naming conventions, audience documentation, and runbooks; capture learnings and provide clean campaign metadata and execution context for accurate measurement. - Partner with the GTM Engineer on integrations, routing, web forms, deliverability, and reusable automation, and support campaign infrastructure across new and existing Marketing and GTM channels. - Manage campaign operations and email agents across the marketing automation toolset, and turn repeatable manual work into automation and process improvements. What you’ll bring - 5+ years in campaign operations, marketing operations, lifecycle marketing operations, or a related execution role - Hands-on experience building and launching complex email or omnichannel campaigns in Inflection, Marketo, HubSpot, Braze, Iterable, or a similar platform - Strong knowledge of segmentation, suppression, consent, testing, personalization, and campaign QA - Experience managing a high-volume campaign calendar with shifting priorities and firm launch dates - Working knowledge of Salesforce campaign and lead or contact data, including how marketing activity flows into CRM processes - Strong attention to detail, operational judgment, and calm troubleshooting under deadline pressure - Ability to create repeatable processes without slowing down the business Nice to haves - Familiarity with email deliverability fundamentals and sender-reputation monitoring - Experience with web forms, lead routing, audience queries, or basic SQL - Experience supporting B2B demand generation, sales-assisted motions, and long-running lifecycle programs What success looks like - Owning the day-to-day execution of email and integrated campaigns in Inflection, including audience setup, testing, launch, monitoring, and post-campaign follow-up. - Establishes a consistent campaign intake and production process that improves planning, reduces last-minute work, and gives stakeholders clear timelines and status. - Improves campaign quality and reliability through documented standards, quality checks, audience governance, and accurate lead and campaign data flowing into Salesforce. - Partners with Marketing, MOPS, and GTM Systems to improve automation, integrations, and use of the existing martech stack while reducing manual campaign work. About MNTN Our recruiters will always reach out using an email address ending with @mountain.com OR @mntn.com. If you’re contacted by someone without that address and they mention a Reference Code (which we never use), then that ain’t us folks. Tell those trolls to take a hike–you’re waiting to climb a MNTN. MNTN provides advertising software for brands to reach their audience across Connected TV, web, and mobile. MNTN Performance TV has redefined what it means to advertise on television, transforming Connected TV into a direct-response, performance marketing channel. Our web retargeting has been leveraged by thousands of top brands for over a decade, driving billions of dollars in revenue. Our solutions give advertisers total transparency and complete control over their campaigns all with the fastest go-live in the industry. As a result, thousands of top brands have partnered with MNTN, including Tarte, Decked, and National University. #LI-Remote