Retreat Cleaning Support

Position Purpose Flathead Lutheran Bible Camp (FLBC) has an active retreat ministry, hosting churches, families, schools, organizations, and other groups throughout much of the year. Retreat groups may range in size from 10 to 200+ guests, with many arriving Friday and departing Sunday morning. The Retreat Support position helps create a welcoming, clean, safe, and hospitable environment for retreat guests. The primary responsibilities include cleaning and resetting cabins and retreat spaces, laundering linens, restocking supplies, and communicating regularly with the Retreat Director regarding the needs of each retreat. This position is an important part of FLBC's ministry of Christian hospitality, helping guests experience Christ's grace through meaningful relationships, shared adventures, and purposeful service. This position reports to the Retreat Director. Essential Job Functions Cabin and Facility Cleaning - Clean and reset cabins following the departure of retreat groups. - Clean bathrooms, meeting rooms, common spaces, and other areas used by retreat guests. - Vacuum, sweep, mop, dust, sanitize, and perform other routine cleaning duties as needed. - Remove trash and recycling and properly dispose of waste. - Check cabins and retreat spaces for damage, maintenance concerns, or missing items and report concerns to the appropriate staff member. - Ensure spaces are clean, orderly, safe, and ready for the next group. Laundry and Linens - Collect, wash, dry, fold, and properly store sheets, blankets, quilts, towels, and other linens. - Maintain an adequate supply of clean linens for retreat use. - Identify damaged or worn linens and communicate replacement needs to the Retreat Director. - Keep laundry areas clean, organized, and stocked with necessary supplies. Retreat Space Readiness - Help ensure cabins, bathrooms, meeting rooms, and common areas are prepared prior to guest arrival. - Assist with the setup and resetting of retreat spaces as directed by the Retreat Director. - Ensure appropriate supplies are available and spaces are organized and welcoming. - Assist with beverages, basic supplies, signage, and other setup needs when requested. - Help ensure fire and safety equipment is accessible and that spaces are prepared according to FLBC safety procedures. Communication and Teamwork - Communicate regularly with the Retreat Director regarding cleaning schedules, priorities, supplies, and facility needs. - Work cooperatively with retreat staff, maintenance staff, kitchen staff, volunteers, and other FLBC personnel. - Ask questions when expectations or priorities are unclear. - Maintain reliable communication regarding scheduled work and availability. - Respect the privacy, belongings, and personal space of retreat guests. Environmental Stewardship FLBC believes that caring for creation is an important part of Christian stewardship. The Retreat Support position will: - Model responsible use of water, electricity, cleaning products, paper products, and other resources. - Support FLBC's recycling and composting practices. - Ensure recycling and compost containers are available, appropriately labeled, and properly used. - Reduce unnecessary waste whenever practical. - Report environmental or facility concerns to the appropriate staff member. Safety and Risk Management - Follow all FLBC safety policies and procedures. - Use cleaning products and equipment according to manufacturer and FLBC guidelines. - Properly store cleaning supplies and chemicals. - Report unsafe conditions, injuries, property damage, or other concerns immediately. - Maintain appropriate boundaries with retreat guests, particularly children and youth. - Follow FLBC's policies regarding child protection, harassment, alcohol, and other areas of guest and staff safety. Necessary Skills and Qualifications The successful candidate should demonstrate: - An eye for cleanliness, organization, and detail. - Ability to work independently and manage assigned tasks efficiently. - Dependability and punctuality. - Ability to prioritize multiple tasks. - Ability to communicate effectively with supervisors and coworkers. - Ability to interact with retreat guests in a friendly, respectful, and professional manner. - Willingness to perform physical tasks associated with cleaning, laundry, lifting, bending, standing, and moving supplies. - Ability to maintain confidentiality and respect guest privacy. - Commitment to FLBC's mission, values, and ministry of hospitality. Previous housekeeping, hospitality, custodial, or retreat-center experience is helpful but not required. Work Schedule This is a sporadic/hourly position, with work scheduled according to the retreat calendar and the needs of FLBC. As most retreats run Friday-Sunday, the majority of this work (during non-summer months) occurs between Sunday afternoon when a group departs and Friday afternoon when the next group arrives. While occasional weekend work might be requested, the primary function of this position is to help reset camp following a retreat to prepare for the next group’s arrival. Specific schedules and hours will vary depending on the size and needs of each retreat. Physical Requirements The position requires the ability to: - Stand and walk for extended periods. - Bend, stoop, kneel, and reach. - Lift and carry cleaning supplies, linens, and other materials. - Move items and furniture as needed for room setup. - Safely operate routine cleaning equipment. - Perform repetitive cleaning and laundry tasks. FLBC may consider reasonable accommodations for qualified individuals. Ministry & Hospitality Expectations Every interaction with a retreat guest is an opportunity to demonstrate FLBC's commitment to Christian hospitality. The Retreat Support person is expected to: - Welcome guests with kindness and respect. - Treat every guest as a valued part of the FLBC community. - Help create an environment where people feel safe, cared for, and welcomed. - Serve with a positive and cooperative attitude. - Remember that clean, prepared, and cared-for spaces are part of the ministry FLBC provides. FLBC Mission "To experience Christ's grace through meaningful relationships, shared adventures, and purposeful service." The Retreat Support position helps make that mission possible by ensuring that every group arrives to a space that communicates: "We were expecting you. We're glad you're here. You matter."