Vice President of Product Management

Job Overview We are seeking a multi-skilled Product Marketing & UX Project Manager to lead product strategy and project execution. This individual will be responsible for market positioning, user experience design, Agile/Waterfall project management, and writing epics/user stories to drive product success. This role requires deep expertise in SaaS product management, digital experience design, and cross-functional team collaboration to bring NexGen Virtual Workplace to market and enhance customer engagement. Key Responsibilities 1.  Product Market Strategy & Positioning - Define go-to-market strategies for NexGen Virtual Workplace - Develop product positioning, messaging, and competitive analysis. - Work with marketing and sales teams to create value propositions and product launch plans. - Gather customer insights and market trends to refine the product roadmap. 2. UI/UX Design & User Research - Lead UX/UI strategy, ensuring seamless user experiences. - Conduct user research, usability testing, and feedback analysis. - Create wireframes, prototypes, and design specifications. - Collaborate with developers to ensure design feasibility and implementation. 3. Agile & Waterfall Project Management - Manage product development using Agile, Scrum, and Waterfall methodologies. - Write Epics, User Stories, and Acceptance Criteria in Jira, Confluence, or similar tools. - Work with engineering, design, and business teams to prioritize and execute sprints. - Define project scope, timelines, deliverables, and risk management strategies. - Facilitate Scrum ceremonies, backlog grooming, and sprint planning. 4. Cross-Functional Team Collaboration - Work closely with developers, designers, QA, marketing, and leadership teams. - Drive alignment between business needs, user expectations, and technical feasibility. - Ensure smooth communication between stakeholders and development teams. 5. Data-Driven Decision Making & Continuous Improvement - Analyze customer engagement, conversion rates, and usability metrics. - Use A/B testing and iterative design to improve product experience. - Implement feedback loops to refine product strategy and UX. Required Skills & Qualifications  5+ years in product management, UX/UI design, and project management (SaaS experience preferred). Expertise in Agile & Waterfall methodologies, including writing Epics, User Stories, and Acceptance Criteria. Strong understanding of UX principles, wireframing, prototyping, and usability testing. Hands-on experience with Jira, Confluence, Figma, Adobe XD, or similar tools. Experience launching SaaS products and conducting market research & positioning. Ability to bridge the gap between business strategy, user needs, and technical development. Excellent communication and stakeholder management skills. Analytical mindset with data-driven decision-making. Nice-to-Have (Preferred Skills) Experience with AI-driven UX/UI personalization. Previous work in B2B SaaS or communication platforms. Knowledge of customer journey mapping & behavioral analytics. CcaaS/Contact Center experience a plus