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OLIVER Agency - North America

Web Content Manager

Philadelphia, Pennsylvania · Hybrid · Content

$89K – $100K

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About the role

UX DesignUI DesignFigmaQuality AssuranceGenerative AIDesign SystemsAccessibilitySEO
Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences. As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results. Role: Web Content Manager Location: Philadelphia About the role: You will be the hands-on specialist for web content across the client's sites. You'll turn business and content requirements into clear, engaging pages, working directly in the CMS and Figma without relying on development support for routine updates. You'll partner with UX/UI, development, marketing and business stakeholders, and you'll spot where components, templates and processes can work better. You'll set a high standard for quality, governance and consistency, and share good practice with colleagues. What you will be doing: - Build, edit, publish and maintain webpages in the CMS, using existing components to bring approved designs and content to life. - Create page designs and layouts in Figma, following the design system and component standards. - Translate business and content requirements into intuitive, visually engaging pages. - Manage day-to-day updates across copy, imagery, links, documents, metadata and calls to action. - Make sure pages meet UX/UI, accessibility, responsive design, SEO and brand standards. - Carry out QA across desktop, tablet and mobile before anything goes live. - Recommend and shape improvements to components, templates and page experiences. - Work with UX/UI designers and developers to define new components or functionality when needed. - Coordinate content updates and release schedules across multiple sites and stakeholders. - Be accountable for website governance, including content consistency, quality and lifecycle management. - Partner with client stakeholders to understand their priorities, give clear guidance on timelines and effort, and flag risks early. - Use performance and content data to recommend changes that improve results for the client. What you need to be great in this role: - Strong, hands-on skills in an enterprise CMS, with the ability to build and QA pages independently. - Expert proficiency in Figma and in working with component-based design systems. - A solid understanding of UX/UI and responsive design principles. - Working knowledge of SEO, accessibility and web content best practice. - Strong attention to detail, with the ability to manage several priorities and stakeholders at once. - Clear, collaborative communication with design, development, marketing and client teams. - A proactive approach to improving how pages, components and processes work. Gen AI and Agentic Thinking - Advanced use of Gen AI tools relevant to web content, such as drafting, metadata, alt text and QA support, to improve quality and efficiency. - Experience designing AI-assisted workflows for yourself and your team. - Ability to show others how to use AI tools effectively. - Agentic thinking for complex, multi-step challenges, such as breaking a multi-site release into clear stages. - A strong understanding of AI's capabilities and limitations, with rigorous human oversight of everything published. Req ID: 18911 #LI-SP1 #LI-MIDSENIOR #LI-HYBRID At the time of this posting, the base salary for this position may range according to what's stated below. Individual compensation varies based on job related factors, including location, business needs, level of responsibility, experience, and qualifications. The range listed is just one component of OLIVER’s total compensation package. Salary Range $89,250—$99,750 USD Our values shape everything we do: Be Ambitious to succeed  Be Imaginative to push the boundaries of what’s possible  Be Inspirational to do groundbreaking work  Be always learning and listening to understand  Be Results-focused  to exceed expectations  Be actively pro-inclusive and anti-racist across our community, clients and creations  Our recruitment process does not employ artificial intelligence for selection. We use AI to support efficiency and consistency, not to replace human judgement. Candidate evaluation and selection are conducted without AI-supported screening or decision-making. We are committed to a fair, thoughtful, and equitable experience for every candidate. OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.   OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.