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Receptionist
Cincinnati, OH, US · On-site · Full-time · Customer Service
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About the role
Customer SupportMentoring
Welcome to Nexxaworks, where creativity, strategy, and innovation come together to craft marketing solutions that truly make a difference. We’re not your average marketing firm – we’re your growth partners, your storytellers, and your biggest cheerleaders.
Position Overview
We are seeking a highly organized and personable Receptionist to join our dynamic team. As the first point of contact for our organization, the Receptionist will play a crucial role in creating a welcoming environment for clients, visitors, and staff. This position requires excellent communication skills, a friendly demeanor, and the ability to multitask efficiently in a fast-paced office setting. The ideal candidate will be responsible for managing the front desk, handling phone calls, scheduling appointments, and performing various administrative tasks to ensure smooth office operations.
Key Responsibilities
- Greet and welcome visitors with a friendly and professional demeanor.
- Answer, screen, and route incoming phone calls promptly and courteously.
- Manage and maintain the appointment scheduling system efficiently.
- Handle incoming and outgoing mail and deliveries accurately.
- Maintain a tidy and organized reception area at all times.
- Assist with administrative tasks such as data entry, filing, and document preparation.
Requirements
- Proven experience as a receptionist or in a similar customer service role.
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Proficiency with office software such as Microsoft Office Suite and scheduling tools.
- Professional appearance and attitude with a friendly and approachable demeanor.
- Ability to handle sensitive information with confidentiality and discretion.
- Competitive salary package
- Opportunities for professional growth and career advancement
- Collaborative and innovative work environment
- Skill development through hands-on experience and mentorship
- Exposure to diverse projects and industry-leading clients