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mute-labs GmbH

Country Manager Europe (DACH / UK / Spain / France / Italy) – Berlin-based (m/f/d)

Berlin · On-site · full-time · Berlin Acoustics

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About the role

B2B SalesCRMGermanAccount ManagementSpanishFrenchPortuguese
About Berlin Acoustics Berlin Acoustics is a German manufacturer of sound-insulated phone and meeting booths. Our booths transform open-plan offices into productivity hubs, creating spaces where people can focus and perform at their best. We work with a Europe-wide network of retail partners and interior designers who distribute our products. As part of mute-labs GmbH, we are profitable, founder-led, and focused on building a sustainable business for the long term. Your Role As Country Manager (Partner & Key Account Manager) for Berlin Acoustics, you are the central interface between our brand and our retail partners in your assigned markets. Your mission is to build and grow our partner network, drive revenue growth, and strengthen Berlin Acoustics’ market presence. You will do this through strong relationship management, hands-on B2B sales activity, and a consistent presence in the market. Open regions and language requirements  Depending on your language skills, market knowledge, and experience, you would take ownership of one of the following regions: - DACH & Benelux: native or fluent German and/or Dutch - UK & Ireland: native or fluent English - Spain & Portugal: native or fluent Spanish (Portuguese is a plus) - Italy: native or fluent Italian - France: native or fluent French Please note: - This role is based in Berlin. - You would focus on one of the regions listed above. - The role requires regular travel to work closely with partners on-site, with all business travel and accommodation expenses covered. Your Responsibilities - Execute the partner strategy for your assigned markets, building strong relationships and driving revenue growth. - Actively support and enable our retail partners to successfully position and sell Berlin Acoustics products, taking full ownership of your partner portfolio. - Maintain structured and reliable communication with your partners, including regular check-ins, personal visits, and follow-ups on ongoing offers and projects. - Independently develop new sales channels and partnerships to continuously expand our network. - Support partners with pricing, offers, and deal structures, and actively pursue sales opportunities within your accounts. - Deliver jointly agreed commercial and marketing initiatives, such as product trainings, in-store campaigns, events, and trade fairs. - Respond quickly, reliably, and with a solution-oriented approach to partner enquiries, operational topics, claims, and after-sales challenges. - Collect and share relevant market feedback internally to continuously improve our products, processes, and communication. - Work towards individual and team revenue targets. - Keep our CRM system, Odoo, up to date to ensure transparency and close collaboration with other teams. - Build long-term partnerships grounded in ownership, professionalism, and a strong service mindset. What You Bring - Experience in partnership management, key account management, or B2B sales, ideally in office furniture or on the manufacturer side. - Relevant commercial experience in your target market (DACH & Benelux, UK & Ireland, Spain & Portugal, Italy or France). - Professional fluency in English and in the language of your assigned market. - Strong communication skills and a structured, reliable way of working. - A hands-on mindset and the motivation to actively implement ideas. - Solution-oriented thinking and a high level of ownership. - A process-oriented mindset, with an interest in understanding and improving operational processes together with our Operational Excellence team. - Confidence using CRM systems such as Odoo and other internal tools. - Willingness to travel regularly and work closely with partners on-site. - Experience organising events, trade fairs, or similar partner-facing activities is a plus. What We Offer - A central role with real impact on our growth and brand presence in your markets. - A Berlin-based position in a modern, centrally located office. - Regular travel within your assigned markets, with business travel and accommodation expenses fully covered. - A high level of autonomy and ownership of your partner accounts. - Flat hierarchies and fast decision-making. - Close collaboration with a motivated and ambitious team. - Attractive working conditions and opportunities for personal development. - The opportunity to work in a modern, design- and technology-driven environment. How to Apply  If this sounds exciting, we’d love to hear from you! Please submit your CV and any additional information you’d like to share with us. Let us know which region you would like to be considered for (DACH & Benelux, UK & Ireland, Spain & Portugal, Italy or France), along with your relevant market experience and language skills. Here at mute-labs, we aim to enable companies to achieve more by democratizing silence in the workspace. And we’re not like any other Berlin start-up you might know:  - We’re “no tech”: We know how to develop and sell great hardware products with a focus on sound-insulated phone- and meeting booths. - We have no investors and we really don’t want any. We've been profitable since day one. - We continue to have a steep growth curve – not in employees or coffee cups consumed, but in revenue and profit. - We’re not striving for an exit – we’re building a sustainable business for many generations to come. Wondering what it's like to work here? We made a reel about it! Are you as excited about mute-labs as we are? Then we are looking forward to getting to know you!