Sr Customer Success Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Customer Success Manager based in Australia. Join a global technology organization focused on helping businesses build the skills and capabilities needed to succeed in a rapidly evolving world of work. In this strategic role, you will manage a portfolio of enterprise customers, partnering with senior leaders to align workforce development initiatives with measurable business outcomes. You will drive customer adoption, demonstrate value, strengthen long-term relationships, and identify opportunities for retention and account growth. By leveraging data, digital learning solutions, and emerging AI-powered technologies, you will help organizations address skills gaps and prepare their teams for the future. Working across Sales, Product, Professional Services, and other internal teams, you will coordinate customer success strategies that deliver lasting impact. This opportunity is ideal for a commercially minded professional who combines executive relationship management, analytical thinking, and a passion for learning and workforce transformation.