Customer Service Representative

What your responsibilities will include: - Answer phones to respond to orders - Respond to general customer inquiries and invoice inquiries - Investigate customer complaints regarding services and policies - Take customer orders for service and update accounts - Handling questions and concerns with proficiency and professionalism   What we require from you: - High School Diploma - 1 year experience in a Call Center environment - 2 year experience in Customer Service is an asset - Experience in Trucking and/or Logistics - Experience with Truck Mate is an asset - Strong computer skills; ability to use various computer software with little to no supervision - Professional verbal and written skills; ability to type 30 wpm - Ability to work independently and work within a team   What we can offer you: - A chance to join a growing, fast-paced company - Being part of a fun and collaborative team in a challenging work setting - Health & Benefits program - Competitive Salary