IT Infrastructure & Cyber Security Manager

We’re Hiring: IT Infrastructure & Cyber Security Manager ICG Medical, a specialist healthcare staffing group operating across the UK, South Africa, the US, Canada, Australia and beyond, is looking for an experienced IT Infrastructure & Cyber Security Manager to lead our global IT Support, Cyber Security and DevOps teams, ensuring secure, reliable and efficient technology operations across our international business. Location: Plattekloof , Cape Town, South Africa | Permanent, full-time | Reports to: Global IT Director Key Responsibilities - Lead, manage and develop IT Support, Cyber Security and DevOps teams. - Set priorities, rotas and on-call cover across time zones. - Oversee Microsoft Azure infrastructure, Microsoft 365, Entra ID, Intune and Exchange Online. - Own security across cloud, endpoints, email and identity using Microsoft Defender, Sentinel and Purview. - Lead vulnerability management, patching, threat detection and security incident response. - Oversee network infrastructure, firewalls, VPNs, Wi-Fi and connectivity across global offices. - Maintain monitoring and alerting so issues are caught before users notice. - Manage backups, disaster recovery, business continuity and regular recovery testing. - Run IT Support to agreed SLAs using ITIL-aligned incident, change and problem management. - Achieve and maintain ISO 27001 certification and Cyber Essentials, and GDPR, POPIA and HIPAA technical controls. - Run security awareness training and phishing simulations, and assess supplier security risk, including in acquisitions. - Manage IT suppliers, licensing, budgets and infrastructure costs. - Support DevOps processes, CI/CD pipelines and infrastructure-as-code. Essential Requirements - 5+ years’ experience in IT infrastructure and/or cyber security, with hands-on Azure and Microsoft 365 experience. - Proven people management and line management experience leading technical teams. - Strong knowledge of identity, endpoint and email security using Microsoft security tools. - Practical experience with backups, disaster recovery and incident response. - Experience running IT operations against SLAs (ITIL or equivalent), including incident and change management. - Understanding of data protection requirements, such as GDPR, POPIA and HIPAA. - Strong leadership and problem-solving skills, with the ability to explain risk and technical issues to non-technical leaders. Advantageous Experience - Microsoft certifications such as AZ-104, AZ-500, SC-200, SC-300 or MS-102; CISSP, CISM or ITIL. - ISO 27001 audits or Cyber Essentials Plus. - Azure DevOps, GitHub Actions, Terraform, Bicep or other infrastructure-as-code tools. - Networking experience, including firewalls, VPN, VLANs, SD-WAN and Wi-Fi. - Experience supporting multi-region organisations or integrating newly acquired businesses. - Background in healthcare, recruitment or another regulated sector. We’re looking for a hands-on, security-focused leader who can balance technical expertise with team leadership, strengthen our security posture and drive continuous improvement across global IT operations. Ready for your next leadership opportunity? Apply now! #Hiring #ITInfrastructure #CyberSecurity #MicrosoftAzure #ITLeadership #DevOps #ICGMedical