Shift Coordinator

Embark on an exciting journey with Coreso, a dynamic and fast-paced company at the forefront of the European energy landscape. As a Regional Coordination Centre (RCC), Coreso plays a crucial role in coordinating high-voltage electricity flows for European Transmission System Operators (TSOs), ensuring the security of electricity supply on a regional basis. To support our mission, we are looking for a Shift Coordinator to join our Operations team, with a focus on efficient coordination and administrative management of Control Room operations. This is not an operator role but a coordinator that will ensure appropriate staffing levels, compliance with internal policies and procedures, and smooth collaboration between Operations, HR, Office Management and external stakeholders. Who are we looking for? Responsibilities - Manage the day-to-day Control Room shift roster. - Process and implement shift change requests from operators and management. - Ensure compliance with working time regulations, internal policies and staffing requirements. - Monitor resource allocation to guarantee adequate operational coverage. - Coordinate and report operator overtime requirements and associated compensation requests. - Manage access and visits to the Control Room and Operations floor. - Prepare agendas and logistics for Operations team meetings. - Facilitate onboarding activities for new operators. - Serve as liaison between Operations, HR, Training teams and external stakeholders. - Maintain Operations’ SharePoint documentation and communications. - Consolidate and distribute weekly Control Room performance reports. - Support process improvements and reporting quality. Skills - Experience with Workforce planning, Resource & Operational coordination - Experience with Operational Administration & governance - Strong communications skills and stakeholder management. - Strong interest in Reporting, data quality & continuous improvement - Advanced MS Office skills (Excel, Word…) and SharePoint. - Fluent English. Any additional European language is an asset - Technical expertise is not required. An interest in the energy sector and operational environments is an asset Why join us? We are a small organization with European-wide impact. You will work on meaningful projects with visibility across teams and have the chance to contribute in a hands-on practical way. What we offer: 🌍 A mission with purpose – contribute to Europe’s energy transition 📍 An international team based in Brussels – located in the heart of the EU district, 🤝 A dynamic and supportive workplace – where your input matters and your creativity is welcomed. 🎯 Real ownership – work on impactful projects in the EU context 🏡 Flexible way of working – a hybrid setup: 40% in the office, 60% from home. In line with our commitment to information security (ISO 27001), reference and background checks may form part of the selection process.