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APS Coordinator

Canada · Remote · Full-time · Project Management

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About the role

Customer Support
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an APS Coordinator based in Canada. As an APS Coordinator, you will play an important role in supporting insurance and healthcare-related processes by coordinating the retrieval of Attending Physician Statements (APS) and medical documentation. In this fully remote position, you will communicate with medical facilities, physicians, and other stakeholders to obtain outstanding reports and ensure files progress efficiently. You will use your research, communication, and organizational skills to locate contacts, follow up on requests, and maintain accurate records in internal systems. Working in a target-driven environment, you will balance productivity, quality, and customer service while resolving delays and managing competing priorities. This opportunity is ideal for a proactive, detail-oriented professional who enjoys helping people, solving problems, and contributing to efficient insurance operations. You will join a collaborative team that values continuous improvement, professional growth, and respectful service.