Front Desk Associate - FT

We are seeking to add a Front Desk Associate to our busy medical office in Plano, TX. This full-time position is ideal for someone who is patient-focused, organized, and thrives in a fast-paced healthcare environment.  Qualifications: - Minimum of 2 years of recent front desk experience in a medical office setting - Proficiency with electronic medical records (EMR); experience with eClinicalWorks (eCW) is a plus - Strong computer and multitasking skills - Excellent verbal and written communication skills - Professional, compassionate, and patient-centered demeanor Responsibilities: - Greet patients and help with check-in and check-out processes - Schedule, confirm, and manage appointments - Answer multi-line phones and route calls appropriately - Verify insurance benefits and obtain prior authorizations - Collect co-pays and outstanding balances - Manage incoming and outgoing faxes - Maintain a clean, organized, and welcoming lobby area - Coordinate with clinical staff to ensure efficient patient flow - Perform other duties as assigned by the Front Desk Supervisor What We're Looking For: - Strong common sense and sound judgment - A proactive, reliable work ethic - Ability to work well independently and as part of a team - Minimum of 2 years of recent front desk experience in a medical office setting Schedule: Monday through Friday: 8:00 am - 5:00 pm Please submit your resume and cover letter. Only qualified applicants will be contacted.