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Bartender-Couples Swept Away

Negril, Westmoreland · On-site · Fixed Term Contract · Bar

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About the role

Customer Support
Job Summary The Bartender is responsible for delivering exceptional beverage service to guests in a warm, professional, and engaging manner, consistent with the Couples Resorts brand. This role requires strong product knowledge, efficiency, and a commitment to creating memorable guest experiences while maintaining the highest standards of service, hygiene, and safety. This position reports to the Bar Team Leader. Key Responsibilities - Prepare and serve alcoholic and non-alcoholic beverages in accordance with resort recipes and presentation standards - Provide friendly, attentive, and professional service to all guests - Maintain thorough knowledge of cocktail menus, wine lists, and beverage promotions - Ensure compliance with responsible alcohol service policies - Maintain cleanliness and organization of bar areas, equipment, and storage spaces - Monitor stock levels and assist with inventory control and requisitions - Handle guest requests and concerns promptly and courteously - Adhere to all health, safety, and sanitation standards - Collaborate effectively with bar, restaurant, and service teams - Uphold Couples Resorts grooming, conduct, and service standards at all times Qualifications & Requirements - Minimum of 1–2 years’ experience as a bartender, preferably in a hotel or resort environment - Certification in bartending or mixology is an asset - Strong communication and interpersonal skills - Ability to work flexible hours, including evenings, weekends, and holidays - Knowledge of international cocktails, wines, and spirits - Ability to stand for extended periods and work in a fast-paced environment - Professional appearance and adherence to grooming standards Competencies & Skills - Excellent customer service orientation - Attention to detail and consistency - Time management and multitasking abilities - Team-oriented mindset - Problem-solving skills Working Conditions - Indoor and outdoor bar environments - High guest interaction - Fast-paced hospitality setting