Contract Care Navigator

Sana’s vision is to make healthcare easy. Healthcare is simply too hard in the US. At Sana, we're working to change that by making healthcare easier to access, navigate, and afford. We want our members to know exactly where to turn when they need care, with as few barriers as possible. We all know navigating healthcare in the U.S. is confusing, costly, and frustrating — and our members are used to feeling that pain. That’s why we’re building something different: affordable health plans designed around Sana Care, our integrated care model connecting members with unlimited primary care and expert care navigation at no additional cost to them. Whether it’s a quick prescription refill or guidance through a complex medical journey, Sana Care makes it feel effortless to get the right care at the right time. And for employers and brokers, we’ve built intuitive tools to make managing health benefits just as seamless. If you love solving hard problems that make people’s lives easier, come build with us. About the role We're looking for a Contract Care Navigator to join our Sana Care team for a six-month assignment that has the potential to turn into something longer term. In this role, you'll help members navigate the healthcare system, connect with appropriate providers, and access the care they need. You'll work closely with our experienced Care Navigation team, clinical providers and medical assistants, and other internal teams to coordinate referrals, answer member questions, and help resolve barriers to care. This is a hands-on, member-facing role that's ideal for someone who is organized, compassionate, detail-oriented, and excited to make healthcare easier to navigate.