SMB Account Manager

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for an SMB Account Manager based in Canada. Join a fast-growing, global technology environment that helps businesses scale through specialized talent, innovative digital solutions, and flexible workforce services. As an SMB Account Manager, you will manage a portfolio of small and medium-sized business clients, driving long-term retention, account growth, and customer success. You will act as a trusted advisor, uncovering clients' underlying business challenges and connecting them with solutions that deliver measurable value. By combining consultative selling, proactive account planning, and relationship management, you will transform individual engagements into strategic partnerships. Working closely with cross-functional teams, you will oversee the client experience, resolve issues, and identify opportunities to expand services across multiple business areas. This is an exciting opportunity for a commercially driven professional who enjoys building relationships, exceeding revenue targets, and thriving in a collaborative, performance-oriented remote environment.