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Analista de Suporte JR - Noturno
Brazil · Remote · Full-time · Support
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About the role
Customer Support
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for an Analista de Suporte JR - Noturno based in Brazil.
In this role, you will help ensure the quality, reliability, and efficiency of technical services supporting vehicle tracking, fleet management, and Internet of Things (IoT) solutions. You will review technical service records, validate equipment installations and maintenance procedures, and ensure that field operations meet established quality standards. Working remotely, you will collaborate with customer support, scheduling, engineering, and operations teams to identify issues and improve service delivery. Your attention to detail and technical problem-solving skills will contribute to reliable vehicle tracking systems and a better customer experience. This opportunity is ideal for an organized, customer-focused professional looking to develop their technical support skills in an innovative technology environment. The position follows a night shift schedule, offering the chance to contribute to essential operations while supporting continuous service quality.