POS Support Representative (basic tech support)

Guatemala City · Hybrid · National Retail Solutions Guatemala

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About the role

Customer Support

Customer Service Representative We are looking for enthusiastic individuals to join our team as Brand Ambassadors. In this role, you will be the voice of our customers, providing top-tier support for NRS products and services. Key Responsibilities: - Customer Support: Manage accounts to provide information, clarify details, and ensure records are accurately updated. - Problem Solving: Identify the root cause of issues and execute effective resolutions for customer complaints.