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birdseyeaccount

Junior CCTV Installation & Service Technician

Dallas, Texas · On-site · Full-Time · Installation

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About the role

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COMPANY OVERVIEW: Birdseye’s mission is to help make the world a safer place! We are the leader in AI-driven Remote Facility Supervision solutions for the Trucking and Logistics Industry. Our Maximum Telepresence Approach™ delivers cutting-edge, data-driven security and operational insights that create a safer working environment for millions of people every year. We provide end-to-end, cutting-edge hardware and AI-driven solutions, redefining security beyond traditional gatehouses. By empowering our professionally trained monitoring agents, we achieve 99.99% reporting accuracy in mission-critical security, safety, and operational support -24/7/365- for some of the world’s largest logistics facilities, as well as small and medium-sized businesses. If you're ambitious, thrive in a fast-paced environment, and align with our ICARE values, Birdseye will be the perfect fit for you. If you’re wondering what the world will look like in 10 years - join our Team! Job Description: Location: DFW Area. Farmers Branch office. Installations and Services - On site management of all aspects of all CCTV installations and services - Work closely with Installation Manager/Project Managers to uphold company standards and customer satisfaction on all services provided - Review new project proposals, and develop execution plans - Coordinate all trades and staff - Provide tech support and on-site help whenever required - Ensure high quality workmanship by all trades - Maintain installation and service schedule - Communicate with customers - Participate in Service On Call rotation Inventory & P&E maintenance - Maintain stock free of unused inventory at all times - Inventory forecasting and maintenance of required stock - Manage all aspects of CCTV RMA - Ensure warehouse is clean and organized at all times - Monitor and maintain existing network infrastructure - Maintain wellness of vehicles, surveillance trailers and solar units Leadership - Coach and support "Level 1 Support" & "Level 2 Support" - Create education, training, and development programs where required - Develop future company leaders - Develop new, and improve existing system integration solutions - Identify new market opportunities - Perform detailed analysis of competitor products and services Qualifications and Skills: - Valid Driver's License with clean abstract - Strong communication skills both oral and written in English - Demonstrate strong work ethic, leadership skills, ability to train, ability to work independently with minimal supervision - Working at Heights Certification - Networking and low voltage electronic experience (Strong networking skills an asset) - Ability to read schematics and blueprints Good to have:  - Experience in CCTV/Access Control Installations (e.g. Hikvision, Axis, Kantech, HID, Louroe, Aiphone) What We Can Offer You: - Gas Mileage Compensation - Access to company vehicle - Company issued mobile phone - Ongoing training and certifications  This role will require the candidate to complete background checks (includes but not limited to: references, educational verification, criminal check, credit check - where applicable). Certain roles may also require testing. #LI-Onsite