Data Management Officer - National - Yemen - Aden

About Relief International Relief International is an international non-profit organization that partners with communities impacted by conflict, climate change and disaster to save lives, build greater resilience and promote long-term health and wellbeing. Currently, RI work in 16 countries around the world, including some of the most fragile: Afghanistan, Iran, Iraq, Jordan, Lebanon, Myanmar, Pakistan, Philippines, South Sudan, Sudan, Syria, Turkey, Yemen and now OPT, providing Health and Nutrition, WASH (Water, Sanitation, and Hygiene), Education and Livelihoods programming that creates the foundation for community resilience. We do this by working with local actors to develop safe and inclusive local programming that is evidence based, conflict sensitive, climate smart, and reaches those in need. About our Country Program/ Regional Programs RI in the Middle East has programs in seven countries - Iraq, Jordan, Lebanon, Syria, Türkiye, Yemen, and now OPT with a focus on the 4 main RI sectors: WASH, Health and Nutrition, Education and Livelihoods. Relief International has been providing humanitarian aid in Yemen since 2010, offering various services like health, nutrition, water, sanitation, livelihoods, and protection across the country. They focus on helping vulnerable people, including internally displaced persons, returnees, and host communities. RI also provides reproductive health, protection, and gender-based violence responses in specific areas.   Job Profile The Data Management Officer plays a key role in ensuring the accuracy, integrity, quality, security, and confidentiality of Project data across all operational areas. The position is responsible for managing and maintaining Project databases, overseeing digital data collection systems, troubleshooting technical issues, and ensuring efficient and reliable data management workflows in accordance with organizational policies and procedures. The Data Management Officer will support the effective implementation of OCHA-funded humanitarian activities by ensuring the systematic collection, entry, verification, validation, analysis, storage, and reporting of project data. The role will contribute to evidence-based decision-making, effective Project monitoring, beneficiary tracking, and timely reporting in line with approved project objectives, donor requirements, and organizational standards. In addition, the officer will supervise IT assistants, provide technical guidance and support to field teams, and ensure the implementation of reliable data storage, backup, and recovery procedures. The position will work closely with Project, field, monitoring, evaluation, and IT teams to maintain accurate beneficiary records, monitor project activities and results, improve data quality and reporting processes, and ensure that all humanitarian data is handled securely and confidentially. Through effective data management practices, the Data Management Officer will support operational efficiency, accountability, and the achievement of project objectives. Key responsibilities - Data Collection and Management - Develop, maintain, and regularly update project databases, beneficiary registration records, activity trackers, and reporting tools. - Collect, consolidate, and organize data received from field teams in accordance with approved data collection procedures. - Ensure the completeness, accuracy, consistency, and timely submission of project data. - Maintain organized electronic and physical records of registration, verification, assistance delivery, and project implementation. - Support the development and improvement of data collection forms, templates, and information management systems. - Data Quality Assurance and Verification - Conduct regular data cleaning, validation, and verification to identify missing information, duplicate records, and inconsistencies. - Cross-check beneficiary and activity data against supporting documentation and approved project records. - Coordinate with field teams to resolve discrepancies and ensure that corrected information is reflected in the database. - Maintain records of data corrections and verification activities to support accountability and traceability. - Ensure that datasets are reviewed for quality before being used in reports or shared with authorized stakeholders. - Humanitarian Project Monitoring and Reporting - Maintain updated records of project activities, outputs, achievements, and beneficiary reach. - Prepare periodic data summaries, tables, dashboards, and progress reports for programme management. - Consolidate information from field teams to support internal reporting and donor reporting requirements. - Track progress against approved project indicators and targets in coordination with the monitoring and evaluation team. - Provide accurate and timely data to support project reviews, assessments, and reporting on implementation progress. - Support the documentation of project achievements and challenges using verified data. - Beneficiary Registration and Assistance Tracking - Support the preparation, verification, updating, and management of beneficiary lists in accordance with approved eligibility criteria and project procedures. - Maintain beneficiary records for relevant humanitarian interventions, including emergency assistance, food assistance, cash assistance, and other project activities, as applicable. - Support the reconciliation of planned and actual assistance delivered using approved distribution or payment records. - Identify potential duplicate registrations and discrepancies for review by authorized programme staff. - Ensure that beneficiary records are updated following verification, assistance delivery, and authorized corrections. - Information Management and Data Analysis - Use Microsoft Excel and other approved tools to organize, analyze, and present project data. - Prepare statistical summaries and visualizations to support operational planning and management decisions. - Maintain consistent data formats, coding systems, and database structures. - Support the preparation of data tables and information products required for internal coordination and authorized humanitarian reporting. - Identify trends, data gaps, and inconsistencies and communicate findings to the Project Manager. - Data Protection and Confidentiality - Ensure that beneficiary and project data are collected, stored, processed, and shared in accordance with organizational data protection policies and applicable requirements. - Maintain strict confidentiality of personal and sensitive information. - Ensure that access to databases and records is restricted to authorized personnel. - Apply appropriate procedures for secure data storage, transfer, retention, and disposal. - Immediately report suspected data breaches, unauthorized access, or loss of information to the designated supervisor. - Coordination and Capacity Building - Coordinate with programme, field, monitoring and evaluation, and other relevant teams to ensure timely and accurate data submission. - Provide technical guidance to field staff and data entry personnel on data collection tools, database updates, and data quality standards. - Support staff orientation on data management procedures and reporting templates when required. - Communicate data management challenges and recommend improvements to strengthen information quality and operational efficiency.  Behavior and conduct - Will ensure the highest standards of behavior inside and outside of work promotes the values in RI’s code of conduct and safeguarding policies. - Will be a model for ethical conduct standards for other team members. - Will ensure own actions and the actions of the teams members they manage do not impact the safety of the RI team and the vulnerable communities we serve. - Will ensure external stakeholders are aware of RI conduct and reporting mechanisms. - Report any concerns.   Management and leadership - Embrace diversity, and model inclusive and equitable behaviour. - Ensure safeguarding is embedded in all the work we do - Be responsible for ensuring a culture and systems in place for reporting - Report any concerns       - Person Specification - Qualifications and Experience - Bachelor’s degree in Information Management, Information Technology, Statistics, Computer Science, Data Science, Economics, or a related field. - At least two years of relevant experience in data management, information management, monitoring and evaluation, or programme reporting, preferably within a humanitarian or development organization. - Experience managing beneficiary databases and humanitarian project datasets. - Strong proficiency in Microsoft Excel, including formulas, pivot tables, lookups, data validation, and data cleaning. - Experience with digital data collection platforms, such as KoboToolbox, ODK, or other relevant systems, is an advantage. - Familiarity with humanitarian project indicators, beneficiary accountability, and donor reporting is desirable. - Required Competencies - Strong analytical and data interpretation skills. - High attention to detail and commitment to data accuracy. - Excellent organizational and time-management skills. - Ability to manage multiple datasets and meet reporting deadlines. - Strong communication and coordination skills. - Ability to maintain confidentiality and handle sensitive information responsibly. - Ability to work effectively with field teams in a challenging humanitarian environment. - Good command of Arabic and English. - Reporting and Coordination The Data Management Officer will report directly to the Project Manager and coordinate closely with programme, field, monitoring and evaluation, and other relevant teams to ensure the availability of accurate, reliable, and timely project information. - Performance Indicators Performance will be assessed based on: - Timeliness and accuracy of database updates and reporting. - Completeness and consistency of beneficiary and activity records. - Timely identification and resolution of data discrepancies. - Quality and timeliness of project data submitted for donor reporting. - Compliance with organizational data protection and confidentiality standards. - Effectiveness of coordination and support provided to field teams. - General Responsibilities The Data Management Officer shall perform other relevant duties assigned by the supervisor that are consistent with the position, project objectives, and organizational policies, while adhering to the organization's code of conduct, safeguarding requirements, accountability standards, and data protection procedures. Safeguarding: - Relief International has a zero-tolerance policy for unlawful harassment, sexual exploitation, and abuse. - Relief International is committed to protecting our staff and the communities we work with from abuse and harm including sexual exploitation, sexual abuse and sexual harassment. - All staff are expected to abide by the RI Code of Conduct. - Recruitment to all roles in Relief International includes criminal records self-declaration, references, and other pre-employment checks, which may include experience and qualifications checks.   - RI Values   Guided by the humanitarian principles of humanity, neutrality, impartiality, and independence, as well as “Do No Harm,” Relief International Values: - Integrity - Adaptability - Collaboration - Inclusivity - Sustainability