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Hotel Front Desk Agent Fosse - Travel Team
New Orleans, Louisiana, United States · On-site · fulltime_permanent
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About the role
Travel Position. $20.00 Per Hour. Must Know ** Fosse PMS**. Some Night Audit Shifts.
We Pay Lodging and Travel.
4 to 12 weeks national travel at a time
Front Desk Agents will be the first point of contact for a guests stay, duties will include; registering guests, assigning rooms, accommodating special requests, and ensuring the guests have a pleasant stay and smooth checkout. Looking to hire immediately!
Responsibilities
- Register and assign guests to hotel rooms.
- Establish method of payment and verify credit.
- Make and confirm reservations.
- Compute bills, collect payments, and make change for guests.
- Transmit and receive messages, using telephones or PMS system.
- Respond to guest requests in a timely manner.
- Receive and resolve guest complaints, elevating to supervisor if necessary.