Program Assistant or Manager - Activities (for agency serving adults w/IDD)

About Us At Stepping Stone Support Center, we are not just another organization. We are a movement. Our mission is to give adults with intellectual and developmental disabilities (IDD) opportunities to become the best versions of themselves. Every program, every class, and every interaction are rooted in our unwavering commitment to empower the people we serve, giving them a voice, a platform, and the ability to thrive. If you are seeking a place where your work can be a beacon of change, Stepping Stone is your destination. About the Role Program Manager – Activities is responsible for supporting the daily operations of Stepping Stone Support Center while ensuring exceptional services for adults with intellectual and developmental disabilities (IDD). This position partners with Program Director to provide leadership, maintain compliance with applicable regulations, supervise staff, and support participants in achieving their individual goals. In addition to these core responsibilities, Program Manager – Activities leads participant programming, community engagement, and staff onboarding to ensure meaningful, person-centered experiences for those we serve. Core Responsibilities Operational Excellence • Ensure the support center and its programs operate smoothly each day from open to close while maintaining a standard of excellence and upholding Stepping Stone's mission. • Ensure all activities, services, and supports remain in compliance with applicable service regulations and Stepping Stone policies and procedures. • Support Program Director in the day-to-day operations of the center. Team Leadership & Participant Support • Supervise advisors, assistant advisors, and substitute staff, providing coaching, guidance, and day-to-day support. • Manage an assigned participant caseload while building positive relationships with participants and their support teams. • Prepare for and participate in Service Plan meetings and Interdisciplinary Team (IDT) meetings. • Maintain accurate participant information and documentation within Quickbase, including participant contacts, attributes, and other required records. • Serve as liaison with participants, families, case managers, and members of each participant's care team. • Lead morning staff and participant meetings on a rotating basis. • Serve as Manager on Duty (MOD) on a rotating basis, providing real-time support for participant needs, staffing concerns, and daily operational issues. Program Coordination • Assist in curriculum development and implementation to promote participant engagement and growth. • Assist with staff development and ongoing training initiatives. • Foster a safe, respectful, and person-centered environment that supports participant choice, independence, and success. • Perform other duties as assigned in support of Stepping Stone's mission. Specialized Responsibilities – Activities In addition to the core responsibilities above, this position serves as the lead for participant programming and community engagement by: • Planning and coordinating Stepping Stone Center outings and community-based activities • Coordinating community site visits in compliance with state requirements • Overseeing medication-administration processes and ensuring compliance with agency procedures • Leading and maintaining the skills-based curricula across all services to ensure every participant has meaningful work opportunities and remains actively engaged throughout the program day • Coordinating and delivering new staff orientation and onboarding • Supervising approximately 13 part-time advisors and support staff • Managing an assigned participant caseload representing approximately 20% of program participants Success in the Role Within 15 Days • Establish strong working relationships with participants, families, and team members. • Complete required onboarding and operational training, including safety procedures and documentation requirements. • Become familiar with Stepping Stone policies, participant services, and daily operations. Within 30 Days • Begin independently managing core responsibilities with support from Program Director. • Prepare for and participate in Service Plan meetings with guidance. • Demonstrate effective communication and leadership while supporting participants and staff. Within 45 Days • Demonstrate a comprehensive understanding of the Program Manager role. • Effectively oversee daily operations while maintaining compliance and quality standards. • Build trust with participants, care teams, and staff through consistent leadership and responsive support. • Contribute to a positive team culture and high-quality participant experience. Required Qualifications Education and Experience • Bachelor's degree (accredited) in education, social work, psychology, or a related field and one year of experience in human services; or • Associate degree (accredited) and two years of experience in human services; or • Four years of experience in human services Additional Requirements • Current CPR/AED, First Aid, and QMAP certifications, or the ability to obtain them through Stepping Stone training • Experience working with individuals with disabilities or other vulnerable populations • Ability to work collaboratively within a team environment. • Valid driver's license • Ability to commute to Littleton, CO 80127 • Successful completion of CAPS, criminal background, and motor vehicle record checks Physical Requirements: - Support mobility and transfers - Assist with personal care - Lift up to 50 pounds - Stand and walk for extended periods - Perform bending, kneeling, and reaching - Support evacuations and safety procedures - Maintain CPR certification and be able to perform CPR on the ground - Be physically able to respond quickly in emergency situations Preferred Qualifications - Previous supervisory or team leadership experience - More than one year of experience working with individuals with intellectual or developmental disabilities or other vulnerable populations Schedule • Full-time (minimum 40 hours per week) plus mandatory staff meetings • Program managers generally work Monday through Friday, 8:00 a.m. to 4:00 p.m. • Flexibility is required, as occasional schedule adjustments may be necessary to meet Program needs. • Flexible scheduling and limited remote work may be available with prior supervisor approval, provided adequate on-site management coverage is maintained. Location 5894 S. Zang St., Littleton, CO 80127 Pay Rate - $21-$25/hr., depending on qualifications, plus $35/mo. phone stipend, plus $50/mo. travel stipend, plus benefits - Salary paid bi-monthly on the 10th and 25th of each month Benefits For Part- and Full-Time Employees: - Paid Sick Leave - See Employee Handbook for accrual information. - Option to enroll in 401(k) plan eligibility (after 3 months & over 21 years of age) Additional Full-Time Benefits, if applicable (begins on 1st day of month following 60-day intro period): - Medical, dental, and life insurance options with company contributions - HSA match: Up to $25.00/month on qualifying plans - PTO accrual  - Paid company holidays