Jr. Network Technician - Bilingual (English/Korean)

For More Open Positions Visit us at: http://recruiting.woongjininc.com/ Our Mission WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership. Benefits - Medical Insurance - Vision Insurance - Dental Insurance - 401(k) - Paid Sick hours - Proactive network monitoring and first level of support to network incidents for night shift. - Proactively work with Network Engineers and Cable Technicians on network incident prevention and service restoration. - Basic troubleshooting, escalation to network team within SLA, keeping up with communication until resolution. - Network equipment configuration, and replacement of faulty network equipment under Network Team’s guidance. - Participate as a buddy check for network engineers during night change windows. - Provide occasional extended hours support during high projects season, and during site maintenance day. - Respond to incidents within SLA. - Follow SOPs, create reports as requested, update management systems, and effectively communicate with team members and management. - Creation of daily pass down report. - High School diploma or equivalent required. - 2+ years of Network Help Desk or Network Technician experience - Cisco Certified Technician (CCT) certification or Cisco Certified Network Associate (CCNA) or Comp TIA A+ certification. - Some experience with VLANs, Subnetting, IP addresses, Ethernet cables, fiber optic cables, SSH, telnet, traceroute, optical transceivers, hubs, switches. - Due to required SLA, must live within 1 hour from north Austin, TX. - Proficient in Word, Excel, Power Point, Visio. - Ability to work well within a team and mentoring other network technicians. - Strong sense of responsibility. - Able to occasionally lift equipment up to 40lb. - Able to occasionally wear a complete cleanroom smock inside an electronic semiconductor facility.  Preferred qualifications: - Cisco Certified Technician (CCT) certification or Cisco Certified Network Associate (CCNA) or Comp TIA A+ certification. - Experience with switch configuration, IP subnetting, network troubleshooting - Bilingual Korean  All your information will be kept confidential according to EEO guidelines.  *** NO C2C ***