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Woongjin, Inc

Inbound Billing and Settlement Staff - Bilingual (English/Korean) Preferred

Santa Ana, CA, US · On-site · Contract

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About the role

ExcelCustomer SupportContract Management
For More Open Positions Visit us at: http://recruiting.woongjininc.com/ Our Mission WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership. - Responsible for settlement related to freight forwarding business - Reinforce relationship with customers and carriers by leading effective and continuous communications - Prepare regular settlement status report for SDSA management, customer, carriers and headquarters - Improve the settlement processes by developing automated processes to reduce manual processing - Process customer billing accurately on or before deadlines as per requirements and according to company policy for each division - Manage, analyze & prepare correction forms for billing corrections in access database. - Review and discuss essential freight documentation that supports charges invoiced and is required for payment. - Use accounting knowledges & work experiences and possess understanding of how Billing functions affect P&L. - Audit carrier freight bills and interpret tariffs and contracts - Work with the internal technologies required for daily functions. - Investigate and diagnose potential errors and duplicate carrier billing. - Perform ad-hoc reporting, as required. - Perform other job related duties as required  - Experience in AR &AP, Invoicing, Customer Service or Transportation/Logistics related experience - Bachelor’s Degree - Ability to quickly grasp situations to make decisions to ensure problems are resolved and corrected - Effective written and verbal communications skills to communicate with various levels of the organization - Proficient with Outlook, Microsoft Office applications PowerPoint, Word - Proficient with Excel, especially v-lookups and pivot tables - Ability to work overtime when needed  - Bilingual (English/Korean) Preferred All your information will be kept confidential according to EEO guidelines.  *** NO C2C ***