Logistics Operation Coordinator (AIR & Ocean Operations)

For More Open Positions Visit us at: http://recruiting.woongjininc.com/ Our Mission WOONGJIN INC. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients.  We have a strong moral code that includes the service of goodness without expectations of reward.  We are motivated by the sense of responsibility and servant leadership. Benefits - Medical Insurance - Vision Insurance - Dental Insurance - 401(k) - Paid Sick hours 1. Position Overview This position requires hands-on experience in Air or Ocean Freight Operations, along with solid ocean freight knowledge. As our operation supports global transportation across multiple time zones, this position follows a five-day work schedule that includes weekend shifts based on operational requirements. 2. Key Responsibilities 1) Planning & Scheduling - Create and maintain daily tracking reports for Air Export, Ocean Import and OTR including weekend operations2) Port & Terminal Coordination - Gather departure information for containers and air cargo at ports, terminals, and airports. - Monitor and confirm on-time departures from U.S. Ocean terminals and major airports. - Coordinate terminal departure schedules with terminal operators and customs brokers.3) Movement Monitoring - Track ocean containers, rail intermodal units, and air shipments in real time. - Validate Import of Documentation (IOD) and Proof of Delivery (POD) on a daily basis. - Respond promptly to shipment exceptions requiring immediate attention (e.g., delays, damages, customs hold).4) Partner & Stakeholder Communication - Serve as the primary point of contact for logistics partners, including carriers, freight forwarders, customs brokers, internal supply chain teams, and customers. - Handle claims, documentation, and issue escalations through phone, email, or virtual meetings.5) Compliance & Documentation - Ensure all shipments comply with international trade regulations, hazardous material requirements, and security standards. - Maintain accurate records for audits and regulatory inspections. - Perform other job-related duties as assigned.6) Core Competencies - Analytical Thinking: Translate large data sets into actionable insights. - Problem Solving: Quickly identify root causes of operational issues and implement effective solutions. - Communication: Communicate clearly and effectively with internal teams and external partners. - Multitasking: Manage multiple priorities while maintaining accuracy and attention to detail. - Ability to Work Under Pressure: Perform effectively in a fast-paced, deadline-driven environment.  7) Air Export Responsibilities • Receive and validate Air Export shipping instructions (SI) from customers. • Coordinate booking with airlines and freight forwarders based on required transit time and cost. • Prepare and review MAWB, HAWB, commercial invoice, packing list, SLI and export declarations. • Coordinate TSA, IATA and dangerous goods (DG) compliance when applicable. • Monitor cargo cut-off time, terminal receiving schedule and flight departures. • Coordinate warehouse cargo receiving, screening, palletizing and ULD build-up. • Manage export customs clearance and respond to customs examinations or holds. • Track flight departures, transshipment status and final arrival; proactively resolve exceptions. • Communicate shipment status and milestones to customers through regular updates. • Handle flight cancellation, rollover, offload and rebooking with minimum service disruption. • Review airline freight invoices and accessorial charges for accuracy. • Measure Air Export KPI including On-Time Departure (OTD), On-Time Arrival (OTA), booking accuracy, document accuracy and claims ratio. • Support peak season capacity planning and airline allocation strategy. • Drive continuous process improvement to reduce transit time and logistics cost. Work Hours: Tuesday–Saturday or Sunday–Thursday, 8AM~5PM 1) Education - Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.2) Experience - Minimum 6 years of experience in logistics coordination, with a strong focus on international air and ocean freight operations. - Hands-on experience in international Air, Ocean, and OTR freight forwarding operations is required - Proven experience managing transload warehouse operations and Truckload (TL) dispatch.3) Industry Knowledge - Strong understanding of international air and ocean freight regulations, and customs procedures4) Technical Skills - Proficiency with ERP and logistics systems (SAP, TMS, WMS or equivalent). - Advanced Microsoft Excel skills, including Pivot Tables, VLOOKUP/XLOOKUP.5) Language - English  All your information will be kept confidential according to EEO guidelines. *****NO C2C******