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Soho House & Co.

Merchandise Admin Assistant, Soho Home

London, England, United Kingdom · On-site · Retail Head Office

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About the role

Customer Support
The Role.. To assist the Merchandising Team drive sales and manage stocks in a multi-channel, covering Retail space, Ecommerce platforms, Internal and Wholesale sales channels. To provide strong administrative skills, meet deadlines, take on ad hoc tasks and support the merchandising team in a fast paced, exciting and growing business. To use organisational skills, logic and analysis to meet the demands of this busy department. Key Accountabilities.. Purchase order & Supplier Management - Raising and recording purchase orders - Container planning - Managing open purchase orders and invoices - Monitor and manage intake dates with suppliers, communicating issues with the wider team - Work alongside the Logistics teams to ensure intake is delivered on time and in line with intake plans - Planning intercompany transfer orders/replenishment to the US Stock and allocation management - Raising retail store allocations - Liaising with retail store teams and undertaking store visits when required to ensure that we are delivering to expectations · - Assist with managing ringfencing and stockholding for all sales channels · - Monitor retail site stock levels, ensuring the right stock is in the right place at the right time - Raising sales orders for internal departments - Liaising with Merchandising Team, NPD Team, Finance and Logistics where necessary to ensure smooth stock flow in and out of the business · - Maintaining inventory records and receipt of deliveries into warehouse Trade/Reporting - Assist in updating trade reports - Stock management through Retail system - Maintain inventory records as required on retail system - Assist with regular and adhoc reporting - Assist in updating line cards and forecasting documents Commercial awareness - To have an excellent understanding of the target customer and emerging trends. - To understand, prioritise and work to critical dates and deadlines in both the planning and trading process - To consistently deliver excellent standards of customer service, to be pro-active in seeking customer feedback from all business channels. Benefits… Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to grow your career. - Soho Friends Membership - 50% off Food & Drink, 7 days a week - Staff Room Rates - Private Health and Dental Care - Weekly Pay - Life Assurance - Up to 50% Staff Discount on Cowshed & Soho Home - In Office Dog Policy on Fridays - Season Ticket Loan - Christmas Office Closure - In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice. - Free Counselling Sessions - Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate. - Continuous training to develop yourself personally and professionally - Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more - Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.