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Mount Airy Veterinary Associates

Veterinary Assistant

Mount Airy, Maryland, United States · On-site · Vet Tech/Assistant

$17/hr – $22/hr

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About the role

Customer SupportHRIS
Mt. Airy Veterinary Associates is a small animal practice located in beautiful Mount Airy, Maryland, conveniently located near Frederick and Germantown. We care for dogs, cats, and pocket pets—and we’re lucky to have an amazing community of clients who trust us with their pets. We believe great veterinary care starts with a strong team. Our doctors are supportive, approachable, and invested in helping team members grow at every level. We value the ideas and feedback of every role in the hospital and encourage open, respectful conversations about how we can improve—for our patients, our clients, and each other. We’re looking for positive, team-oriented people who enjoy working with others, take pride in great customer service, and genuinely want every client and patient to have a great experience. If you’re someone who wants to learn, contribute, and be part of a team that continues to grow together, we’d love to meet you. Veterinary Assistant | Mount Airy Veterinary Associates | Mt. Airy, Maryland Compensation: $17-22/hour, commensurate with licensure and experience Position Summary: The Veterinary Assistant provides essential support to the veterinarian during outpatient exams and throughout the diagnosis and treatment of patients. They care for all patients, assist with medical procedures, and help ensure each patient receives high-quality, compassionate care. In this role, the Veterinary Assistant also serves as a key connection between the veterinarian and clients. Through exceptional service and communication, the Veterinary Assistant helps build trust and foster lasting relationships with clients and their pets. We'd love to learn a little about you! Please include a brief cover letter sharing why you're interested in veterinary medicine, what makes you want to join MAVA, and your career goals. Whether you're looking to grow with us or gain experience toward your next step, we'd love to know how we can support you. Primary Responsibilities: - Provides compassionate, professional care to patients and clients at all times. - Communicates clearly and respectfully with clients, doctors, and team members, including answering phones and routing inquiries as needed. - Handles sensitive client situations with empathy and discretion, escalating medical questions appropriately. - Assists the veterinarian during exams, diagnostics, treatments, and surgical procedures. - Safely restrains animals of varying sizes and temperaments using low-stress handling techniques. - Administers medications, draws up vaccines, collects lab samples, and performs basic lab tests as directed. - Creates, reviews, and enters treatment plans accurately in the medical record system. - Educates clients on common vaccinations, medications, and treatment protocols to ensure understanding of care plans and follow-up recommendations. - Accurately records patient information and maintains organized, up-to-date medical records. - Enters charges accurately and assists with the client check-out process, including processing payments when needed. - Ensures exam rooms, treatment areas, and hospital spaces are clean, stocked, and well maintained. - Demonstrates consistent reliability, punctuality, and commitment to supporting patients, clients, and hospital operations. - Performs all other duties as assigned. Qualifications: - High school diploma or equivalent required. - Basic computer proficiency, including the ability to use practice management software and Microsoft Office applications. - Previous experience working with animals preferred; veterinary or animal care background strongly valued. - Able to work safely around cleaning chemicals, anesthetic gases, radiation, zoonotic diseases, and animal bodily fluids. - Maintains composure and professionalism in emotionally challenging or high-stress situations. - Ability to lift and carry up to 50 pounds and safely handle animals up to 130 pounds. - Comfortable sitting, standing, walking, bending, and kneeling for extended periods throughout the workday. - Professional, neat appearance consistent with hospital standards. Hours: - Must be able to work a flexible schedule and be available for scheduling during all hours the practice is open to support hospital operations. Compensation and Benefits: - We offer a comprehensive benefits package that includes medical, dental, and vision coverage. In addition, employees are eligible to participate in our 401(k) retirement plan. Other benefits include paid time off, paid holidays and access to employee assistance program.