Lounge Host

Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. We are looking for a professional Lounge Host to provide an exceptional food and beverage service experience to guests in a premium airport lounge. You will be responsible for delivering attentive, efficient, and friendly service while maintaining the highest standards of presentation, cleanliness, and hospitality. - Welcome and assist guests, responding to queries and requests in a professional manner. - Take note of guest food and beverage requests and provide attentive table service. - Set up and clear tables, ensuring dining areas are clean, presentable, and well maintained. - Maintain the buffet area, including replenishing food, explaining dishes, and supporting guests with their selections. - Confidently describe buffet and à la carte dishes, including relevant allergen information. - Liaise closely with the bar and culinary teams to ensure food and beverage orders are delivered efficiently. - Maintain high standards of cleanliness and presentation, including polishing cutlery, crockery, and glassware. - Handle guest feedback and complaints professionally, escalating to supervisors or managers when required. - Support cleaning and back-of-house teams during quieter periods. - Deliver all services in line with established company and client standards and procedures. - Minimum 2 years’ experience in hospitality, ideally within a premium or customer-facing environment. - Excellent customer service and communication skills. - Professional, confident, and approachable with a strong attention to detail. - A positive team player with the ability to work efficiently under pressure. - Self-motivated and proactive, with a flexible approach to work. - Good spoken and written English. - Flexible availability, including evenings, weekends, public holidays, and shifts across a 7-day operation. - Strong interpersonal skills with the ability to build positive relationships with guests and colleagues. - Well-presented and professional, with a genuine passion for hospitality and delivering high service standards. We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: - Competitive salary  - On-site role - Enjoy perks by referring your friends through our Refer a Friend Scheme - Save money and time with On-Site Free Meals - Expand your skills and knowledge through our in-house training opportunities. - A business where you can have a real impact, we’re not afraid of new ideas! - Genuine career development opportunities, both nationally and internationally - The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment marketDO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon