Quality Assurance Officer

Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. - Supporting Quality Manager in the daily running of the office and conducting daily goods-in task as outlined by the QA Supervisor and the Manager - Carrying out Hygiene Audits as well as carrying out daily, weekly, and monthly GMP Audits, raising non-conformances and following up the Non-conformances - Implementing and monitoring PRP, OPRP and HACCP plan for the entire operations, report deviations and take corrective actions. - Performing verification of all HACCP paperwork ensuring it is kept up to date - Monitoring of CCP's and temperature records - Overseeing maintaining of the traceability systems - Supporting Airline Specific verification checks in the flight assembly area, dry stores area as well as in-bound area - Preparing samples for finished product microbiological testing and taste - Overseeing & checking all chillers and dry stores within the production and warehouse, this includes, FIFO, batch codes, expiry dates, allergen segregation. - Performing verification checks of team members personal hygiene of the members in the high risk as well as high care areas - Providing regular Quality Assurance reports to enable corrective actions as appropriate and to illustrate the effectiveness of the company's food safety and food quality control measures - Training and developing production staff on food safety and food quality to equip them to maintain food safety standards within the Operations Department - Investigating customer complaints and submit detailed reports to QA Supervisors and QA Manager - Role model ability, ready to roll up your sleeves and do what is needed to give our partners the best service with a problem-solving mentality - Well presented, professional individual with a can-do, positive attitude that indulges in team success - Self-motivation, resilience, and a positive change champion for DO & CO in a fast-paced environment that requires flexibility and adapting. - English – excellent (written & spoken) - Meticulous attention to detail and precise record keeping skills - Ability to influence different departments to suggest, implement and track more efficient processes - Build strong relationships with other departments including operational departments to integrate with and understand the true bases of efficiency and unit synergies - You are a clear and engaging communicator, strong written and verbal English, and will use a variety of methods to keep the DO & CO Family well informed - Confident and flexible in the way you think, making decisions efficiently and handling change to ensure everything we do is right for our partners and the DO & CO family - Flexibility in regards to your work availability is essential, as the Operation run 7 days a week, including evenings, weekends and public holidays. - Right to work in the UK We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: - £32,000.00 per year - On-site role - Enjoy perks by referring your friends through our Refer a Friend Scheme - Save money and time with On-Site Free Meals - Expand your skills and knowledge through our in-house training opportunities. - A business where you can have a real impact, we’re not afraid of new ideas! - Genuine career development opportunities, both nationally and internationally - The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment marketDO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon