Assistant Practice Manager

Integrated Dermatology Group is a leading national dermatology practice that acquires and partners with dermatology practices across the United States.  The culture at IDG is a reflection of its people. Our environment is filled with hard-working, dynamic individuals who come together to ensure the success of our partner dermatologists.   - Assists in supervising medical office personnel to ensure maximum efficiency, including staff scheduling, training and performance support. - Develop a solid working knowledge of all the administration positions to facilitate training new hires  - Support administrative staff in daily operations such as patient scheduling, check-in/check-out, insurance verification, and payment collection.  - Develop a good working knowledge of health insurance practices and payments to be able to help patients understand their accounts  - Meet with billing director periodically to train on payments systems and insurance changes  - Monitor front office workflows to ensure efficiency, accuracy, and adherence to practice protocols.  - Monitor the provider’s schedules on a weekly basis to evaluate for appropriate patient numbers, opportunities to increase patient visits and keep no-show's and lost patient volume to a minimum  - Address patient concerns and service issues in a timely and professional manner when needed.  - Support Physician Owner in identifying inefficiencies and process opportunities and assist in implementing process improvements.  - Coordinate with Lead Medical Assistant to ensure appropriate scheduling of clinical staff to ensure smooth patient flow and communication.  - Provide coverage for front or back desk roles as needed during staff absences or peak times.  - Participate in staff meetings, training sessions, and quality improvement initiatives.  - Serve as acting manager along with Advanced Practitioners in the absence of the Physician Owner, as designated.  - Coordinating with Building manager to maintain facilities and have appropriate repairs coordinated as necessary  - Perform other related duties as needed.  - Strong leadership, organizational, and problem-solving skills.  - Excellent communication and interpersonal abilities.  - Proficiency in Microsoft Office and Teams and practice management and accounts payable software.  - Ability to multitask and prioritize in a fast-paced environment.  - Knowledge of insurance verification, patient scheduling, and front office operations.  - Professional demeanor with a commitment to patient-centered service.  - Thrives in a high energy, fast paced work environment  - Full-time: Monday-FridayExperience: - Minimum of 2 years of experience in a medical, dental or med-spa office setting, preferably in dermatology or a specialty practice such as Plastics, Ophthalmology, OB/Gyn, cosmetic dentistry.  - Prior experience in a lead or supervisory administrative role is preferred.  - Familiarity with electronic health record (EHR) systems and medical billing processes. Education: - Associate’s degree or higher required, coursework in healthcare administration, business, or related field preferred.  All your information will be kept confidential according to EEO guidelines.