Site Reliability Engineer

At i3D.net http://i3D.net, we provide world-class global coverage with one of the most interconnected networks in the world. Our solutions focus on low latency, zero packet loss, and unmatched scalability, enabling seamless experiences for millions of users worldwide. With dedicated support, bespoke solutions, and cutting-edge technology, we deliver reliable, cost-efficient infrastructure that empowers game developers and businesses to scale effortlessly. Partnering with major names like Nvidia, DuckDuckGo, and Ubisoft, we are shaping the future of gaming and network technology. Why your role matters As a Network SRE, you will be responsible for the stability, availability, and performance of network services. You will operate at the intersection of operations and engineering, combining day-to-day operations, incident response, and continuous improvement through automation. You will work closely with engineering teams to deliver reliable, scalable network services. What you’ll be doing Operations & Reliability - Operate and maintain highly available network infrastructure across switching, routing, and firewalls - Proactively monitor network systems and services using observability tools - Troubleshoot complex incidents and contribute to incident management and postmortem processes Automation & Engineering - Maintain automation solutions for deploying, troubleshooting, and managing network infrastructure - Drive operational efficiency through Infrastructure as Code - Contribute to SRE best practices, including runbooks, workflows, and standardization - Help build reliable, repeatable deployment pipelines for network services Continuous Improvement - Identify and implement improvements in performance, resiliency, and security Collaboration & Support - Partner with LiveOps teams to resolve complex network-related issues impacting client services - Participate in operational support and the on-call rotation - Maintain clear, up-to-date documentation of the network and procedures Tech Stack Networking - Expertise with datacenter networking hardware, including Juniper, Cisco/Nexus, Cumulus, and similar platforms - Expertise with network configuration & protocols: BGP, OSPF, TCP/IP, UDP, and LACP SRE / Automation - Experience with configuration management tools such as AWX and related platforms - Experience with scripting, automation, and version control systems, including Ansible, Python, Go, YAML, and Git - Experience working with Linux operating systems Observability & Operations - Experience with monitoring and observability tools such as Prometheus, Grafana, Nagios, and Kentik - Good understanding of SRE principles, including monitoring, alerting, incident management, and postmortems About you Candidate profile - Education: Bachelor’s degree or equivalent experience in networking, IT, or a related field - Experience: 5+ years of experience in network operations within medium to large-scale environments; 500+ servers preferred. Experience in critical environments requiring high availability - Network Skills: Knowledge of BGP, OSPF, IS-IS, EVPN-VXLAN, and MPLS; hands-on experience with Juniper hardware - Automation: Experience using Ansible and scripts for network changes and small-scale automation tasks - Tooling: NetBox and comfortable with improving and maintaining scripts. Traffic monitoring workflows with tools like Kentik and Grafana - Troubleshooting: Methodical in solving hardware and routing issues, from cable to configuration - Linux Knowledge: Confident working in Linux environments for troubleshooting and scripting - Broader Tech Insight: Familiar with storage, virtualization, and cloud fundamentals - Communication: With respect to verbal and written communication, the candidate must have a strong command of English or be functionally proficient and able to communicate effectively in English. Comfortable with expert-to-customer communication. - Certifications: JNCIP / CCNP, or similar certifications, are a plus - Remote vs Onsite: This is a hybrid role, so you'll spend some time working onsite at our Montréal office. You'll need to be based in Montréal or the surrounding area and have valid authorization to work in Canada Profile Mindset & ways of working - Strong interest in SRE and contributing to the establishment of SRE practices within our organization - Reliability-first mindset with a strong focus on automation and continuous improvement - Analytical thinker with strong problem-solving skills - Ability to manage multiple priorities effectively - High level of integrity, accountability, and professionalism WHY JOIN US? - Global Exposure: We operate our own international backbone network, with a presence in over 60 locations worldwide. - State-of-the-Art Technology: Work with cutting-edge service providers and data center equipment. - Comprehensive Benefits: Enjoy competitive pay, healthcare, dental, physio, and access to fully paid wellness services through Dialogue. - Work-Life Balance: Benefit from 5 weeks of vacation and additionally 5 discretionary days between Christmas and New Year's - Skill Development: Advance your career with clear growth paths, hands-on learning, and meaningful projects. - Free Games: Enjoy lifetime access to Ubisoft’s game library