F&B Hostess

The legendary Queen Elizabeth 2 (QE2) is an iconic ocean liner reborn as a floating hotel and lifestyle destination. Celebrating its rich British maritime heritage, the QE2 delivers elevated hospitality, immersive storytelling, features 447 distinctive rooms and exceptional dining experiences to a global audience. - Present a positive first impression of the establishment’s friendliness, excellent service and high standards. - Greet guests upon arrival, inform guests of their wait time, monitor a waiting list, enter names into the computer system, and show guests to their table and bid them farewell as they leave. - Inform guest about current promotion and who will be serving them to ensure a smooth handoff to the service staff. - Answer incoming calls to the restaurant and provide appropriate service. - Issue dining charges by verifying orders; calculating taxes; totaling bill for to-go orders and to receive payments by validating credit charges; approving checks; accepting currency. - Handling guest reservation details from the reservation system, table allocation, dietary requirements, billing. - Proficiency in Micros - Ability to focus attention on guest needs, remaining calm and courteous at all times. - At least 1 year experience working on a similar role. - Hospitality background is preferred.  - Fluency in English; additional languages are a plus.