Behavioral Health Case Manager

POSITION TITLE: Behavioral Health Case Manager  DEPARTMENT: Behavioral Health WAGE: Grade 9 FLSA STATUS: Non-Exempt ESC CODE: 43-6013 FUNDING SOURCE: IHS OPENING: October 22, 2026 CLOSING: November 1, 2026   Position Summary: This position works directly with clients and providers to arrange and coordinate mental health treatment services. This position is responsible for managing the logistics involved with each case within their case load (i.e., transportation to-and-from the service location, filling out and completing paperwork, etc.) and is an important member of the interdisciplinary team at the Yakutat Community Health Center (YCHC).    This position requires compliance with Yakutat Tlingit Tribe’s compliance standards, including its Standards of Conduct, Compliance Program, and policies and procedures. Such compliance will be an element considered as part of the position’s regular performance evaluation.   Essential Functions: - Engage with clients and coworkers in accordance with the BH Department’s Core Values; this position will often be the first interaction a client has with the BH Department, as well as the last interaction they have after leaving from their appointment. It is for this reason this position is crucial to the client’s experience at YCHC.  - Assist with and take lead in multiple facets of the client’s treatment at YCHC, including but not limited to: - Coordinating the intake process (i.e., filling out paperwork, scanning & storing documents, inputting information on AKAIMS and Cerner), - Coordinating transportation for clients to-and-from the service location, - Treatment/Family Service Plan Development as part of a interdisciplinary team, - Advocacy work, - QA/QI evaluations, input, and implementations, - Scheduling appointments, - Collecting, storing, and inputting data as required by grants or other funding programs, - Community outreach, and - Managing paperwork and service requirements for client cases (i.e., service authorizations, service limits, and communicating deadlines, etc.). - Work as part of the interdisciplinary team to advocate on the client’s behalf.  - Work directly with clients under the guidance of the responsible clinician.  - Create and maintain a calendar for scheduled events, including but not limited to professional development trainings, continuing education, staff, tribal council and/or organization-wide meetings, and community events. - Participate in Staff Meetings, Professional Development trainings, and any other special events as arranged.  - Attend partner meetings to a) build rapport with partners b) assess the needs of clients and c) establish a support network for clients. - Meet weekly with the Interdisciplinary Team to review client treatment.  - Actively participates in weekly supervision with the BH Program Manager.  - Must follow all mandatory reporting laws.  - Coordinate and/or assist with special projects as assigned or requested.   - Understands and adheres to BH Department Policy and Procedures; reads and develops a working knowledge of the Employee Handbook.  - Assumes responsibilities of vital administrative committees when assigned, including the role of chairperson if selected.  - Participates in continuing education to advance knowledge/skill level.  - Must follow all mandatory reporting laws.  - Must comply with federal laws and regulations as required by the Health Insurance Portability and Accountability Act (HIPAA).  - This position is a Mandatory Reporter.  - Performs related duties. Below are the Core Values for treatment that the YCHC BH Department expects every staff member to commit to. It is the belief of the YCHC BH Department that by upholding these values, clients will begin a genuine path towards healing and self-acceptance. It is for this reason that everyone at YCHC also be responsible for ensuring others are held to the same standard... nobody is above these values.  - You – the focus of all these efforts is You and if at any point it feels like the focus shifts to appearances, revenue, or something else, please tell us. - Culture – everyone has a unique and powerful story, typically shaped by the family and societal culture in which they were raised… this will always be honored here.  - Harmony – the value offered to You is expected to be reciprocated to the patients/clients treated here, because this creates harmony and harmony leads to healing.  - Collaboration – every single effort will be spent ensuring You have a team of people supporting You, advocating for You, and listening to You. In return, we ask You reciprocate this to your coworkers.  Knowledge, Skills and Abilities: Knowledge - The Alaska Tribal Health System, Indian Health Service (IHS), and YCHC. - Federal, state, and local regulations affecting areas of responsibility, including client services. - Ethical, legal, and best practices in client interactions. - Working knowledge of HIPAA. - Customer service principles as outlined in the Employee Handbook. - Budgeting practices and financial reporting. - Management principles and practices. (If this position is not supervisory, consider changing this to "Knowledge of organizational operations and administrative practices.") - The correct and effective use of English, including grammar, spelling, and punctuation. Skills - Interpersonal relations and customer service. - Organization and time management. - Oral and written communication. - Problem-solving and conflict resolution. - The use of computers and job-related software applications. - The use of standard office equipment, including computers, scanners, fax machines, and copiers. Abilities - Work effectively under stressful conditions. - Work well under pressure with minimal supervision. - Use a personal computer and a variety of software applications, including Microsoft Office applications and electronic health record (EHR) systems. - Work outside normal business hours and weekends, as needed.   Work Environment/Physical Demands: The environment involves everyday risks or discomforts that require normal safety precautions typical of such places as offices, meeting and training rooms, requiring use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals. The work area is adequately lighted, heated, and ventilated.   Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Supervisory and Management Responsibility:   This is an entry-level position that reports to the Specialty Services Manager. This position has no supervisory or managerial responsibilities.        Minimum Qualifications: Required:  - High school diploma or equivalent. - Possession or ability to readily obtain a valid driver’s license issued by the State of Alaska with a clean driving record. - Must successfully pass a criminal history and background check. - This position has been designated as having regular contact or control over Indian children and will require an additional FBI criminal background check. - Must present vaccination documentation or submit to immunity testing for Tdap, hepatitis B, measles, varicella, and influenza within 3 months of hire.   Preferred:   - Secondary education experience in public health administration, psychology, or another related field. - Case management certification and/or training. - Experience in working with the Alaska Native/Native American population. - Experience working within the Alaska Tribal Health System and/or at a federally recognized tribal organization. - Two (2) or more years of experience working in public health. Disclosures: -  We welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.   - THE YAKUTAT TLINGIT TRIBE IS A DRUG FREE WORKPLACE. THIS POSITION MAY BE SUBJECT TO RANDOM DRUG TESTING AND CRIMINAL HISTORY CHECK.   - Preference will be given to qualified Yakutat Tlingit Tribal Member and/or Alaska Native candidates. - NATIVE AMERICAN PREFERENCE WILL BE APPLIED TO HIRING OF THIS POSITION AS DEFINED IN TITLE 25, US CODE, CHAPTER 14, SUBCHAPTER V, SUBSECTION 273 AND 274.  WE ARE AN EQUAL OPPORTUNITY EMPLOYER WITH PREFERENCE GIVEN TO QUALIFIED NATIVE AMERICAN/ALASKA NATIVE APPLICANTS IN ACCORDANCE WITH FEDERAL LAW AND TRIBAL POLICY. Compliance with our Employee Health Policy is a condition of employment.  You are required to agree that you will comply with all job-related employee health screenings and/or immunizations within 3 months of your start date. Jobs designated at Yakutat Community Health Center (YCHC), require that you have documentation that you have completed the following immunizations prior to your first day of employment: MMR (Measles, Mumps and Rubella, Varicella (Chicken Pox), Hepatitis B, Influenza, and T-dap (Tetanus - Diphtheria - Pertussis).