Project Manager

LiveX AI · Project Manager Palo Alto, CA · Full-time, on-site · Department: Operations / Deployments · Reports to: founding team Source: https://livex.ai/careers/project-manager (posted Jul 24, 2026) ABOUT THE ROLE LiveX AI builds AI infrastructure for the physical world, deploying interactive AI agents and hardware into high-foot-traffic venues such as hotels, retail flagships, convention centers, and stadiums. Each deployment is custom and requires sales, solution engineering, warehouse readiness, and a third-party delivery partner to stay in sync. This role owns each deployment end to end and works daily with sales, solution engineering, and office/logistics. RESPONSIBILITIES End-to-End Deployment Ownership - Single accountable owner for each deployment, from signed contract to a live, working installation at the customer site. - Run the deployment schedule: define milestones, sequence dependencies, track status, surface risks and blockers early. - Internal hub across sales, solution engineering, and office/logistics so nothing falls between teams. Scope & Solution Engineering - Drive a clear, complete SOW from sales and sales engineering before each deployment starts; push back when scope is ambiguous. - Track solution engineers through implementation against the SOW, keeping configuration and readiness on schedule. - Translate customer requirements and site constraints into a concrete deployment plan. Logistics & Warehouse Coordination - Coordinate with the office/logistics owner and the third-party delivery partner on delivery windows, pickup, and destination readiness. - Confirm warehouse readiness before each deployment: items staged, configured, health-checked before shipping. - Manage installation scheduling and any returns or de-installations. Customer & Communication - Customer-facing point of contact during rollout: set expectations, communicate timelines, manage change requests. - Run deployment kickoffs and post-deployment reviews; capture lessons; feed improvements into the playbook. - Report deployment status and the pipeline of upcoming installs to the founding team. Process & Systems - Build and maintain the deployment playbook, checklists, and tracking so the process is repeatable and scalable. - Own the tooling that tracks deployment status, asset location, and readiness across the fleet. REQUIREMENTS - Hungry, startup mindset above all: thrives in ambiguity, moves fast, takes extreme ownership, does what it takes to make each install land. - 3+ years in project management, implementation/deployment management, technical program management, or field-services coordination, ideally at a startup, hardware, or solutions company. - Proven ability to run multi-stakeholder projects on a schedule and hold others accountable without direct authority. - Comfortable reading and reasoning about a technical scope of work; talks credibly with solution engineers. - Strong coordination and communication across internal teams, external partners, and customers. - Highly organized and self-directed; builds process from scratch. - Calm under pressure; biased toward closing gaps and driving at-risk deployments to resolution. NICE-TO-HAVES - Experience deploying hardware or physical installations into venues or field sites. - Familiarity with project/deployment tracking tools and a CRM (e.g., HubSpot). - Background in logistics, shipping, or warehouse operations. - PMP or similar credential (not required). COMPENSATION Not listed. HOW TO APPLY (ORIGINAL POSTING) Email resume and relevant supporting materials to [email protected], subject "Candidate Application - Project Manager".