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jobgether

Technical Operations & Client Success Manager

Australia · Remote · Full-time · Support

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About the role

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technical Operations & Client Success Manager based in Australia. This is a hands-on operational leadership role responsible for delivering reliable technical operations and client support across Australia. You’ll oversee installations, activations, maintenance, and live event operations while ensuring clients have a trusted local point of contact. Based in Melbourne, you’ll manage technicians and coordinate specialist and event support as the operation continues to grow. The role combines people leadership, technical oversight, client relationship management, and practical problem-solving in fast-moving environments. You’ll work closely with international colleagues while maintaining strong ownership of local delivery. With regular travel to sites and events, you’ll have a direct and visible impact on operational quality and customer experience.