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Senior Strategic Account Manager - Workleap

Canada · Remote · Full-time · Account Executive

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About the role

Account ManagementNegotiationCustomer Success
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Strategic Account Manager - Workleap based in Canada. This senior post-sale role is responsible for managing a portfolio of complex mid-market and enterprise accounts across a growing SaaS platform. You’ll focus on protecting recurring revenue, driving strategic expansion, and building durable executive-level customer relationships. A key priority is guiding customers through a company-wide pricing migration with sound commercial judgment and strong negotiation skills. You’ll work closely with Customer Success, Product, Finance, and Legal to resolve risks and deliver value across high-ARR accounts. The role combines strategic account planning, renewal management, executive engagement, and operational rigor. You’ll also help elevate the broader account management team by modeling effective practices and sharing your expertise. This is a remote opportunity suited to a commercially minded, highly organized professional who thrives in a fast-moving environment.