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GreenLight Workforce Solutions Inc

Access Control Technician (Contract)

San Francisco · On-site · FullTime · Operations

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About the role

Access Control Technician Yrs of exp: minimum of 3+ years Responsibilities - ACS/CCTV break/fix support, including troubleshooting controllers, readers, locks, door hardware, cameras, network connectivity, power, and related field devices. - Small Moves, Adds, and Changes (MAC) such as reader/camera replacements, device relocations, hardware changes, and other minor system modifications. - Emergency and P0 response for critical physical security system outages or failures. - Performing onsite troubleshooting and validation before escalating issues to integrators, manufacturers, IT, or other support teams. - Supporting system testing, commissioning, and post-installation validation. - Identifying recurring hardware or infrastructure issues and escalating larger systemic problems to the Corporate Security Systems team. - Coordinating with cross-functional partners including IT, Real Estate & Workplace (REW), and Design & Construction (D&C) when work involves network infrastructure, power, construction, doors, locks, or other building systems. - Supporting preventative maintenance and proactively identifying offline, degraded, or failing ACS/CCTV equipment before it results in a larger outage or user-facing issue.