Regional Account Manager, Southwest

Position: Regional Account Manager, Southwest Position Type: Full-Time Employee Location: Southwest Region: Southern California, Hawaii Department: Sales Experience: BS required, MS or PhD preferred, 5+ years genomics industry experience selling into commercial and academic accounts Position Summary Watchmaker is inviting applications for the full-time position of Regional Account Manager, SouthWest Region, based in Southern California, ideally the San Diego area. This position reports to the Associate Director of Sales and will be responsible for driving sales growth across the company’s genomics product portfolio. This individual will be responsible for leading the promotion and sales of Watchmaker products at academic, translational, commercial and clinical labs, understanding and monitoring the competitive landscape, ensuring the highest levels of customer satisfaction, and building a robust sales pipeline with a focus on developing strategic accounts to drive explosive growth in the region. The successful candidate will thrive in a dynamic, fast-paced working environment and contribute directly to our company culture and success. The position provides an opportunity to build a territory from the ground up with a competitive incentive driven compensation package. Responsibilities - Territory Strategy & Account Development: Analyze and prioritize accounts across Southern California and Hawaii to identify growth opportunities, understand purchasing processes, engage key decision-makers, and develop strategic territory plans that drive revenue growth. - Customer Relationship Management: Build and maintain strong customer relationships by understanding business needs and technical challenges, positioning Watchmaker solutions to address short- and long-term objectives, and providing timely, responsive customer support. - Sales Execution & Pipeline Management: Manage the full sales cycle, from prospecting and needs analysis through solution development, negotiation, closing, and account retention. Maintain accurate CRM records, a robust opportunity pipeline, and reliable revenue and demand forecasts. - Customer Engagement & Market Intelligence: Conduct customer meetings, site visits, exhibitions, and networking activities. Prepare meeting agendas and product materials, document outcomes and action items in CRM, and gather competitive intelligence to inform sales strategy. - Product & Technical Expertise: Develop a thorough understanding of Watchmaker’s products and next-generation sequencing (NGS) applications, effectively communicating technical features, benefits, and customer value propositions. - Cross-Functional Collaboration: Partner with Technical Support, Product Development, and Marketing to communicate customer requirements, resolve issues, and align technical and commercial objectives. - Product Launch & Lifecycle Support: Contribute to product launch readiness, product evaluations, and the development of customer-facing technical resources. Support ongoing product performance monitoring, gather customer feedback, and collaborate on product enhancements and issue resolution. Skills and Requirements The candidate should have at minimum a BS in molecular biology, biochemistry or a related discipline, with at least five years of relevant sales experience selling next-generation sequencing (NGS) technologies and/or other advanced genomics applications into high-throughput clinical sequencing labs, research hospitals, and Laboratory Developed Tests (LDTs). Broad technical knowledge of NGS applications and products is a plus. The following skills and experience are requirements for the position: - Proven Sales Performance: Demonstrated success consistently meeting or exceeding sales targets, managing complex sales cycles, and closing business through effective value-based selling and objection handling. - Technical Expertise: Working knowledge of next-generation sequencing (NGS) applications and the technical acumen to effectively sell innovative molecular biology products in evolving markets. - Consultative Selling: Strong discovery and analytical skills to identify customer needs, uncover technical and business challenges, and develop tailored solutions that deliver value. - Relationship Building & Communication: Exceptional interpersonal, verbal, and written communication skills, with the ability to establish credibility, build trust, and communicate compelling value propositions. - Territory & Market Development: Proven ability to develop strategic territory plans, prioritize opportunities, and identify emerging market needs within highly technical and evolving applications. - Organization & Execution: Strong organizational, time management, and prioritization skills, with the ability to manage multiple opportunities, maintain sales momentum, and consistently follow through on commitments. - Adaptability & Collaboration: Self-motivated and proactive, with the ability to work independently and collaboratively in a fast-paced, evolving environment while adapting to a growing product portfolio and changing business priorities. - Technology Proficiency: Proficient in Google Workspace, Microsoft Word, Excel, PowerPoint, and CRM systems, with the ability to quickly learn new technology platforms and familiarity with generative AI tools. - Travel: Regional and national travel required. Education & Experience - BS required, MS or PhD preferred - A minimum 5 years selling in the genomics and life science tools industry experience (selling sophisticated consumable reagent kits a plus) CV’s not meeting these requirements above will not be considered. Compensation The base compensation for the Regional Account Manager, Southeast role starts at $120,000 to $150,000 + attractive commission structure; actual pay will be adjusted based on skills and experience. Employees are eligible for Flexible Time Off, Holidays, employer covers 75% of base medical plan with buy-up options, employer paid dental, employer paid vision, employer paid $25,000 life/AD&D policy, paid parental leave, and a 401(k) retirement plan with a 4% company match. Application Procedure To apply for the position, please submit the following in a PDF format on watchmakergenomics.com: - Letter of motivation - Resume or Curriculum vitae, highlighting relevant qualifications and experience Applications without a Letter of Motivation will not be considered. Local candidates preferred. Applications will be accepted on a rolling basis and the position will remain open until filled; however, early submission is encouraged as review will begin immediately. If selected to participate in the interview process, the names and contact information of three professional references who are able to assess your suitability for the position in terms of the specified requirements will be requested. *** NO RECRUITMENT AGENCIES PLEASE We are only accepting direct applications for this position. We are not working with external recruiters or agencies at this time. Unsolicited resumes or candidate submissions from third-party recruiters will not be considered and will be deemed the property of Watchmaker Genomics. *** WE ARE AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER Watchmaker Genomics is committed to being an equal opportunity employer and creating a culturally diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics as protected by applicable law. All applicants will be asked if currently eligible to work in the United States of America; and if now or in the future will require visa sponsorship to continue working in the United States. This position may be subject to pre-employment checks, including driving history check, drug screening and a background check for any convictions directly related to its duties and responsibilities. All pre-employment checks will comply with all applicable federal, state, and local laws.