Process Improvement Specialist/Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Process Improvement Specialist/Manager based in the United States. This role leads process improvement initiatives that strengthen operational efficiency and service delivery across a public-sector environment. You will analyze existing processes, identify gaps, and design practical future-state workflows aligned with mission objectives. The position brings together process analysis, cross-functional collaboration, change management, and performance measurement. You will work closely with program managers, analysts, IT teams, and field staff to develop scalable solutions. Your work will help improve compliance, accountability, and the effectiveness of mission-critical operations. The role also provides opportunities to promote continuous improvement and mentor teams in proven process improvement practices. This is a fully remote position supporting high-impact public-sector initiatives.