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Modern Trade Account Specialist

India · Remote · Full-time · Business Development

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About the role

Customer SupportSupply Chain
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Modern Trade Account Specialist based in India. This role focuses on managing Modern Trade customer accounts and ensuring smooth, reliable order fulfillment from start to finish. You will serve as a key operational contact for customers, coordinating closely with account managers and internal teams. The position combines customer service, order management, supply chain coordination, and commercial support. You will help resolve service issues, monitor inventory and deliveries, and maintain strong customer relationships. The role also supports promotions, product launches, business reviews, and joint customer initiatives. It offers a collaborative environment where operational excellence and continuous improvement directly contribute to customer satisfaction and business performance.