Financial Services Specialist

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Financial Services Specialist based in the United States. This full-time remote role supports the financial side of patient care within a growing ophthalmology environment. You will help maintain accurate patient accounts, process payments, and resolve outstanding balances while providing a professional and courteous experience. The position combines medical billing, insurance information management, customer service, and high-volume communication. You will work closely with patient account information to identify financial responsibility and help ensure payments are collected from the appropriate source. Accuracy, confidentiality, organization, and attention to detail are essential when updating records and handling sensitive patient information. The role is well suited to someone who enjoys structured administrative work, solving account issues, and interacting with patients in a supportive environment. Training is provided on the medical billing system, making this an opportunity for candidates who bring strong customer service and organizational skills and are eager to develop their healthcare billing expertise.