Senior Manager- Credit Control

About Xceedance At Xceedance, we are transforming the insurance industry through a powerful combination of insurance expertise, data, technology, and AI. Since our founding in 2013, we have partnered exclusively with insurers, reinsurers, brokers, MGAs, mutuals, and self-insured organizations to help them operate more efficiently, make better decisions, and deliver stronger outcomes for their customers. This is not a startup. Today, over 5,500 professionals support more than 350 clients across 13 global locations spanning the Americas, Europe, the UK & Ireland, the Middle East, Asia, Australia, and New Zealand. What makes Xceedance different is our technology-first approach. We combine deep industry knowledge with innovative digital solutions and AI capabilities, including IAN, our AI orchestration platform, to help clients accelerate transformation and unlock measurable business value. Our work has earned industry recognition from leading analyst firms and technology partners, reflecting our commitment to innovation and excellence. With more than 9 years of operations in Kraków and a growing team of over 200 professionals, Poland plays a significant role in Xceedance’s continued success. Our professionals work on global projects, collaborate across international teams, and help drive innovation across the insurance industry. Is this job for me? In this role you will lead a team of approx. 8 team members for our Client. Senior Manager will be accountable for the following Europe teams: • Reporting & Invoicing, • Cash Application & Payables, • Collections & SOA. Whether you're looking to build on your previous experience or starting your first lead role, you'll need to be able to learn quickly and take advantage of training programs to build up your manager skills step-by-step. Role responsibilities: • The individual will be responsible for managing mentioned activities/processes including client facing interactions. • Responsible for mentoring current members, providing them with the necessary guidance they need in order to deliver results. • Guide, coach and support the development of staff including regular 1-2-1s. • Responsible for management administration for the team (e.g. annual leave management, compliance etc.). • Work with the Manager, Country Coordinators & other stakeholders (depending on needs) to ensure that the expectations (BAU vs additional activities) are managed efficiently.