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Public Health Adviser, Bureau of Public Health Clinics
New York City, NY, US · On-site · Full-time
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About the role
Customer Support
Open to candidates who are permanent.
The Bureau of Public Health Clinics (BPHC) mission is to promote a healthy community by providing New Yorkers with the resources needed to make informed and empowered health decisions; identify and treat tuberculosis and provide immunization and sexual health services regardless of ability to pay or immigration status. To achieve its mission, the BPHC provides direct clinic services to people seeking health care; monitors disease trends provides education and training to service providers and community groups; conducts research and develops policies to deliver high quality clinical care which best serve New Yorkers.
The Bureau is seeking to hire a Public Health Advisor, L2, they will be assigned to one of our clinics and will report directly to Clinic Manager in charge of the clinic.
DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:
- Review daily and weekly line lists of public health clinic to identify individuals requiring follow-up services, including treatment for STIs and appropriate referrals.
- Implement disease intervention and prevention activities.
- Coordinate and facilitate referrals to community providers to ensure continuity of care and improve patient outcomes.
- Conduct or coordinate partner services interviews with patients diagnosed with reportable sexually transmitted infections, following established public health guidelines and confidentiality requirements.
- Assess patient records to determine appropriate follow-up actions and ensure timely completion of disease intervention activities.
- Assist with the assignment and distribution of patients among Public Health Advisors (PHAs) across multiple public health clinics to promote equitable workload distribution and timely case management.
- Monitor patient follow-up activities and communicate with clinic staff to ensure completion of treatment, referrals, and partner services.
- Provide technical assistance and support to clinic staff regarding disease intervention protocols, patient follow-up, and documentation requirements.
- Maintain accurate and complete documentation in applicable public health information systems while ensuring compliance with federal, state, and local confidentiality regulations.
- Collaborate with multidisciplinary teams, healthcare providers, and community partners to improve access to prevention, treatment, and supportive services.
- As operational needs require, provide onsite support at public health clinics to assist with patient management, intake/registration, counseling, partner services, waiting room presentations and other clinical support functions.
- Participate in quality improvement initiatives, staff meetings, and training sessions to strengthen program effectiveness and service delivery.
- Perform other related duties as assigned.
Preferred skills:
- Good customer service
- Great communication
- Typing and computer skills
Why you should work for us:
- Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance. For more information, please visit the U.S. Department of Education’s website (https://studentaid.gov/pslf/)
- Benefits: City employees are entitled to unmatched benefits such as:
o a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
o additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund.
o a public sector defined benefit pension plan with steady monthly payments in retirement.
o a tax-deferred savings program and
o a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
- Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.
- Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.
Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone, regardless of age, background, or location, can achieve their optimal health. We provide a wide array of programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and social justice initiatives. As the primary population health strategist and policy authority for NYC, with a rich history of public health initiatives and scientific advancements, from addressing the 1822 yellow fever outbreak to the COVID-19 pandemic, we serve as a global leader in public health innovation and expertise.
Come join us and help to continue our efforts in making a difference in the lives of all New Yorkers!
Commitment to Equity:
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process, contact Sye-Eun Ahn, Director of the Office of Equal Employment Opportunity, at [email protected] or 347-396-6549.
PUBLIC HEALTH ADVISER - 51191
1. A baccalaureate degree from an accredited college, including or supplemented by twelve semester credits in health education, or in health, social or biological sciences; or
Note:
1. For certain assignments, satisfactory completion of training in phlebotomy or other necessary procedures is required. Certification in HIV counseling may be required for certain other assignments.
2. Public Health Advisers are required to have an annual health assessment.
2. A baccalaureate degree from an accredited college, and six months of full-time satisfactory experience in a health promotion or disease intervention/prevention program, performing one or more of the following: interviewing, conducting community investigations, assessing health risks, making referrals, or collecting and analyzing epidemiological data; or
Note:
1. For certain assignments, satisfactory completion of training in phlebotomy or other necessary procedures is required. Certification in HIV counseling may be required for certain other assignments.
2. Public Health Advisers are required to have an annual health assessment.
3. A four-year high school diploma or its educational equivalent, and four years of full-time satisfactory experience as described in "2" above; or
Note:
1. For certain assignments, satisfactory completion of training in phlebotomy or other necessary procedures is required. Certification in HIV counseling may be required for certain other assignments.
2. Public Health Advisers are required to have an annual health assessment.
4. Education and/or experience equivalent to "1", "2" or "3" above. Undergraduate college credit can be substituted for experience on the basis of 30 semester credits from an accredited college for one year of full-time experience. However, all candidates must have a four-year high school diploma or its educational equivalent, and either twelve semester credits as described in "1" above or six months of experience as described in "2" above.
Note:
1. For certain assignments, satisfactory completion of training in phlebotomy or other necessary procedures is required. Certification in HIV counseling may be required for certain other assignments.
2. Public Health Advisers are required to have an annual health assessment.
5. To be assigned to Assignment Level II, candidates must have, in addition to meeting the minimum qualification requirements listed above, at least one year of experience as a Public Health Adviser, Assignment Level I, or at least one additional year of experience as described in Qualification Requirement "2" above.
Note:
1. For certain assignments, satisfactory completion of training in phlebotomy or other necessary procedures is required. Certification in HIV counseling may be required for certain other assignments.
2. Public Health Advisers are required to have an annual health assessment.
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.