Analista III Suporte Técnico e Sustentação (Engenharia Plataforma)

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Analista III Suporte Técnico e Sustentação (Engenharia Plataforma) based in Brazil. This role sits at the heart of digital financial product operations, helping ensure stability and high availability across critical transaction flows. You’ll work with complex N3/N4 incidents, advanced troubleshooting, observability, and root-cause analysis in a fast-paced environment. The position combines technical depth with a strong understanding of business and financial impacts. You’ll have significant autonomy to investigate problems, lead critical incident response, and improve operational resilience. The role also involves designing actionable alerts, strengthening monitoring practices, and partnering with development squads on continuous improvement. Fully remote and highly collaborative, this is an opportunity to make a direct impact on large-scale retail and payment operations.