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Analista de Onboarding - Comercial/Financeiro
Brazil · Remote · Full-time · Project Management
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About the role
Technical WritingCustomer Support
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Analista de Onboarding - Comercial/Financeiro based in Brazil.
As an Onboarding Analyst, you will play a key role in helping customers successfully implement and adopt an ERP solution. You will combine commercial and financial knowledge with strong communication and relationship-building skills to guide customers throughout their onboarding journey. The position includes both virtual and on-site implementation activities, customer support, training, and documentation. You will work directly with customers to understand their needs, resolve challenges, and ensure a positive experience. The role also provides opportunities to contribute new ideas, improve methodologies, and share knowledge with colleagues. This is an ideal environment for someone proactive, adaptable, customer-focused, and comfortable working across different locations.