DevOps Engineer

Pontera is a fintech company on a mission to help people retire better. Our software platform enables retirement savers to get the help they need managing their 401(k) and other retirement plan accounts as part of a personalized strategy by their trusted financial advisor. Pontera is used by financial advisors across the nation– from SMB to Fortune 500 RIA firms, independent broker-dealers, plan custodians, and plan advisors. Backed by leading venture capital firms including ICONIQ Growth and Lightspeed Venture Partners, Pontera is built by talented individuals who share a dedication to helping people retire with greater security. Our team is fast-growing and driven to become one of the largest fintech companies in the world. Our culture is built on a people-first principle: in a complex and numbers-driven industry, we never lose sight of the people we serve and work alongside. That’s where you come in. Why Join Us? - Stable and growing company. - Small, highly skilled DevOps team with significant ownership and impact. - Modern cloud-native technology stack (AWS, Kubernetes, Terraform, GitHub Actions, Argo CD, Prometheus, Grafana). - Operate large-scale, multi-account AWS environments. - Solve challenging scalability, reliability, and performance problems. - Opportunity to work with the latest technologies and AI-powered developer tools. - Fast-paced environment with continuous learning and professional growth. - Gain hands-on experience operating a mature Disaster Recovery (DR) platform with regular live cross-region failover drills. Description We are looking for a passionate DevOps Engineer with hands-on cloud experience to join our team. In this role, you will design, implement, monitor, and maintain our AWS-based production and development environments. You'll help build and operate a secure, highly available, scalable, and reliable cloud platform while solving complex infrastructure challenges and enabling our engineering teams to deliver faster and with confidence. Summary of Experience - 2–5 years of experience in a SaaS/PaaS company, working with AWS (preferred) or Google Cloud Platform (GCP). - Strong hands-on experience with container technologies, including Kubernetes, Docker, and Helm. - Experience with Infrastructure as Code (IaC) using Terraform. - Strong Linux administration and shell scripting skills. - Experience with CI/CD platforms, preferably GitHub Actions. - Strong troubleshooting and problem-solving skills with a creative, out-of-the-box mindset. - Ability to quickly learn, evaluate, and adopt new technologies. - Team player with excellent verbal and written communication skills in English. - High security awareness and understanding of security best practices. - Solid understanding of Git and GitFlow workflows. - Excellent project management and organizational skills with strong attention to detail. Nice to Have - Experience with observability and monitoring platforms such as Prometheus and Grafana. - Experience solving scalability, reliability, and performance challenges in large-scale cloud environments. - Experience using AI-powered developer tools (e.g., ChatGPT, Claude) as part of your daily work. - Experience with GitOps workflows using Argo CD & crossplane - Experience working in a multi-account cloud environment.